NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,838 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual from one of my preferred local running stores.”

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Posted 2 months ago

“Delivered quickly, good price too. Would use again.”

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Posted 2 months ago

“Found shoes at a really good price, paid for them and they delivered them. Exactly what I wanted from them, expectations met! Would buy from them again 100%”

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Posted 2 months ago

“Fantastic service, boots received before Xmas, quick delivery!”

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Posted 2 months ago

“Amazing service, thought I would wait longer for delivery due to Christmas but i didnt. Cant fault them. As for the running shoes they were a present for my son who had issues with his heel due to the running shoes he had. He hasnt run in these as yet but done some walking until his heel is back to 100% and he said its like walking on air. Hes very pleased with them.”

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Posted 2 months ago

“Really good service, and super pleased with my shirt.”

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Posted 2 months ago

“Item was received really quickly after I ordered it. Communication from the shop was great so I knew it was on its way. It was a last minute Christmas present and it arrived a day earlier than expected.”

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Posted 2 months ago

“Unbelievable fast delivery..”

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Posted 2 months ago

“Very good service”

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Posted 2 months ago

“Excellent product and fast service- exactly what I was hoping for and arrived sooner than expected and well in time for Christmas- thank you!”

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Posted 2 months ago

“quick delivery, very happy.”

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Posted 2 months ago

“Fast and efficient, smooth transaction A++++++++++”

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Posted 2 months ago

“Bought Brooks Glycerin Max and very pleased with them. Great service from NorthernRunner.com. I will definitely use them again.”

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Posted 2 months ago

“I wear Altra running shoes and walking boots and I can confidently say that Northern Runner is the best place to buy online in the whole of the UK. They have a wide selection of sport footwear that includes zero drop and foot-shaped designs. I also buy Injinji toe socks from Northern Runner. Their service is excellent, you can talk to a real, live person and they have a clear, simple returns policy.”

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Posted 2 months ago

“Great trainers and fast delivery. Would highly recommend recommend”

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Posted 2 months ago

“Took a punt and ordered some new Brooks runners as they were either out of stock or really expensive elsewhere. Delivery was super fast, even over the Christmas period, and the trainers are fabulous. Will definitely be using NorthernRunner again.”

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Posted 2 months ago

“Good price and efficient delivery. I also very much appreciate their shoe reviews. I use Northern Runner whenever I can.”

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Posted 2 months ago

“Excellent service and exactly what I asked for and delivered on time”

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Posted 2 months ago

“Free delivery and excellent shipment times even though it was the week before Christmas. I am very happy with my new trail topo running shoe and also with the service.”

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Posted 2 months ago

“Delivered quickly”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,838 reviews