NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,160 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first time using Northern Runner. The web site was clear and good to use. The shoes arrived in good time and were as ordered. I would recommend using the company .”

Helpful Report

Posted 1 year ago

“Very helpful but I prefer to go into the shop for help because it’s very important you get the right trainers but you were happy to exchange them Unfortunately the trainers shop has closed down if I go into stores like sports direct the staff have no idea Many thanks Martin”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I order a new pair of running shoes every year and find the prices and sizing at Northern Runner unbeatable. I know what works for me so I get the same brand and size every year. Carry on the good work.”

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Posted 1 year ago

“Item was delivered Earley than expected,Thankyou Northern running.”

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Posted 1 year ago

“Always helpful and knowleable staff who deal with my quiry's quickly and well. I have been buying from Northern Runner for some years as I always get a great service and super fast delivery. Thanks NR”

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Posted 1 year ago

“Although not a runner, I wanted a pair of shoes that I could walk in in comfort with a wider toebox than on ordinary trainers. Northern Runner had the Altra shoes that I wanted at a good price and their service was super fast. The shoes are great!”

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Posted 1 year ago

“Good service, kept me informed the whole way on order progress and arrived in a very timely fashion. Thanks. Enjoying my Topo’s very much.”

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Posted 1 year ago

“Amazing knowledge of running products. Items arrived super quick”

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Posted 1 year ago

“Quick, accurate order at a good price. Thank you”

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Posted 1 year ago

“Item exactly as expected, delivered on time with updates throughout the process. Great service with no issues. Thank you”

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Posted 1 year ago

“I have used Northern Runner for a few years now for my shoes. Can't fault them and have recommended them to my friends. Always seem to have wide fit Hokas in stock which is my go to trail & road shoe.”

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Posted 1 year ago

“Excellent product, excellent service”

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Posted 1 year ago

“My order was processed promptly and delivered on time. All good.”

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Posted 1 year ago

“Quick delivery and very happy with the Altra trainers”

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Posted 1 year ago

“Trainers arrived within a couple of days and I am very happy with them. Excellent 👍🏼”

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Posted 1 year ago

“I've ordered from this company several times, usuaully trainers, and always been happy with the service. Items arrive on time, exchanges/returns have been easy to manage, and it's easy to speak to an actual person on the phone if need be. I would definitely recomment them.”

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Posted 1 year ago

“My husband loves his socks, and the order arrived on time.”

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Posted 1 year ago

“Good website and description and choice. Good price. Good cimmunications. And quick delivery.”

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Posted 1 year ago

“Very comfortable socks”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,160 reviews