NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,624 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, excellent service and great prices on great shoes!”

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Posted 1 year ago

“Efficient ordering system, quick delivery, great price.”

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Posted 1 year ago

“Great company with fast dispatch times and dealt with my return and refund with zero fuss and very promptly. Would highly recommend.”

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Posted 1 year ago

“Always fantastic service.”

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Posted 1 year ago

“Good price. Item dispatched and delivered very quickly. Perfect”

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Posted 1 year ago

“Brilliant service! It's my first time ordering with NorthernRunner.com and it could not have gone better. Speedy delivery, excellent comms and tracking, and competitive prices, what more could I want!”

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Posted 1 year ago

“Good price for the shoes I was looking for and delivered in the time expected. Sadly had to return them as not quite the fit anticipated. The return process was quick and simple and payment refunded promptly. I will make them my first port of call for future purchases.”

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Posted 1 year ago

“Good price. Shoes as requested. Prompt delivery. Nothing to complain about. Many thanks.”

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Posted 1 year ago

“I always order my shoes from here. Visited the store when I was in Newcastle on holiday. Excellent service. Knowledgeable staff. Helped me choose shoes. Now shop on line with them. Always great.”

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Posted 1 year ago

“Brooks Men’s running trainers are amazing. The service and speed of delivery was first class 👏🏻👏🏻”

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Posted 1 year ago

“Excellent service, fast delivery and kept updated of the progress of my order throughout.”

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Posted 1 year ago

“Very pleased with my order and delivery. Thank you”

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Posted 1 year ago

“Fast delivery. Easy website to navigate. First time buying Brooks trainers. Very comfortable, soft. Especially when you are on your feet for over 12hrs at work. I love them so much I tried to order another pair. Unfortunately there is none of my size left.”

NorthernRunner.com 5 star review on 18th February 2025

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Posted 1 year ago

“Great speedy service, great trainers would definitely shop here again”

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Posted 1 year ago

“Thank you for sending me my new Altra running shoes. They are great and arrived quickly after ordering.”

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Posted 1 year ago

“As always, prompt processing of my order! Delivery was earlier than anticipated - thank you!”

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Posted 1 year ago

“Delivered super quick. Great trainers”

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Posted 1 year ago

“First time using Northern Runner and first time trying Topo shoes. I bought the Top Cyclone 2 because they were £17 cheaper than the Top website. Quick delivery and good comms. Would order from them again.”

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Posted 1 year ago

“I have to say that Northern Runner exceeded all my expectations. On a trip to Newcastle I went into the store to try a pair of New Balance trail shoes for size. Was given quick and helpful advice, but the colourway I wanted wasn't in their shop. I quickly ordered them online and incredibly they were delivered to me many miles away in less than 24 hours. Superb selection of the New Balance wide sizes as well. Impeccable service. Highly recommended.”

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Posted 1 year ago

“Great service, will definitely use again”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,624 reviews