NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,161 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,161 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, quick delivery, old stock in wide fit which is really hard to find!! Would recommend x”

Helpful Report

Posted 1 year ago

“Shoes arrived super fast. So pleased they deliver to the Channel Islands too.”

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Posted 1 year ago

“Shoes were well priced, communication was good, delivery was swift and most importantly the shoes are great”

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Posted 1 year ago

“I’ve ordered several items from NR over the last two years; shoes and clothing. I’ve had to speak to them for advice on shoe fitment (I have 2/4E wide feet)and they have always been helpful and accurate. The items have always arrived on time and are great quality. I have had to return shoes for a different size and that has been done quickly and without any fuss. Highly recommend them”

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Posted 1 year ago

“Good amount of choice in brands , sizes and widths .prompt delivery , happy days ! Definitely my go to from now on .”

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Posted 1 year ago

“Quick and efficient order and delivery. The trainers are an accurate fit and as described. Would recommend.”

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Posted 1 year ago

“My second pair of NB 1080 wide fit. Better price than last time with prompt delivery. Can't really fault”

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Posted 1 year ago

“Delivered what I ordered, very quickly, kept me informed of delivery process. Will definitely use Northern Runner in future Thanks”

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Posted 1 year ago

“This was the first time I have ordered with Northern Runner, easy to navigate website and swift delivery of my new Hokas, will definitely order from you guys again!”

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Posted 1 year ago

“great store, best prices I can find compared to larger online stores and brick and mortar stores.”

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Posted 1 year ago

“Quick and efficient service and I really like the New Balance 850 4E for my broad feet. I have two pairs - outdoor use and wearing indoors for comfort and good support.”

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Posted 1 year ago

“Genuinely, the best online retailer I’ve ever dealt with. I had to return/exchange my shoes because they were the wrong size and it couldn’t have been easier. Fantastic communication, with a personal touch. I will definitely use Northen Runner again and would highly recommend their site & services to anyone!”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“First class goods, first class service at a reasonable price!”

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Posted 1 year ago

“Good service would recommend 👍”

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Posted 1 year ago

“Really helpful staff, always respond with well informed, useful advice.”

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Posted 1 year ago

“Always arrive on time, good returns policy and no hassle when I did have to return something. I don't get my shoes from anywhere else!”

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Posted 1 year ago

“Great service and swift despatch. They stock Altra shoes and are infinitely better than buying direct...”

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Posted 1 year ago

“Bought two pairs of Altras. Excellent price. Arrived in good time. Will use Northern Runner again.”

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Posted 1 year ago

“Great trainers, arrived promptly and priced well.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,161 reviews