NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,625 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apart from always having great products and excellent reviews/advice the customer service is amazing. Miles ahead of most!”

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Posted 1 year ago

“Good selection of brands and sizes inc wide fit. Arrived in a reasonable time.”

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Posted 1 year ago

“Easy to order. My order arrived earlier than expected. Excellent service.”

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Posted 1 year ago

“Visited the shop in Newcastle, great advice, bought 2 pairs of trail shoes..... then another pair online. Came quickly, great service.”

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Posted 1 year ago

“I always buy my running shows from NorthernRunner. Quality selection and service.”

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Posted 1 year ago

“Perfect piece of kit to hold my essentials that I need at hand without opening my sac thanks northern runner for a quick delivery.”

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Posted 1 year ago

“Great shop. Good range of running shoes and clothes. I've ordered from Northern Runner a few times - the delivery is always on time and the items are as described. Really helpful weekly shoe review via email too.”

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Posted 1 year ago

“Wonderful service and quick delivery! Thanks!”

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Posted 1 year ago

“Very pleased with service from start to finish!”

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Posted 1 year ago

“Excellent website, fast delivery service.”

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Posted 1 year ago

“I am really pleased with the garment and also the posting. Everything went really well.”

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Posted 1 year ago

“Good range of shoes and speedy delivery. Excellent shop as well”

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Posted 1 year ago

“Excellent service with a rapid response to my queries”

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Posted 1 year ago

“I have used Northern Runner for years. Expert advice on choosing running shoes and excellent service as always. During, and since, Covid, I have purchased over the phone. Couldn't be more helpful.”

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Posted 1 year ago

“Excellent service, good price, as described and fast postage. Will use again.”

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Posted 1 year ago

“Reliable excellent service. Used them for a decade despite living in the Midlands. Great shop if you're in Newcastle.”

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Posted 1 year ago

“Very prompt delivery, competitive pricing and free delivery. Great!”

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Posted 1 year ago

“Great service and price”

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Posted 1 year ago

“I try not to buy too much running stuff, but I always check Northern Runner when I’m looking. I was after some gloves, they had what I needed and they arrived on time - no fuss, no hassle.”

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Posted 1 year ago

“Good service . Arrived as planned. These are great shoes for a mix of trail and road. The treads are not too big that they scuff the tarmac, and still cope with mud and wet grass but can be slippy in deep mud.Easy to clean and dries quickly.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,625 reviews