NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Northern runner delivered my altra trainers extremely fast and the trainers were better priced than the altra website”

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Posted 1 year ago

“Prompt delivery, easy ordering process and good price!”

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Posted 1 year ago

“Great service, many thanks.”

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Posted 1 year ago

“Product is good. got delivered in right time.”

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Posted 1 year ago

“Ordered a pair of shoes but unfortunately they were too small. I returned them and Northern Runner refunded me. No hassle at all.”

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Posted 1 year ago

“Quick delivery. No negatives.”

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Posted 1 year ago

“Excellent Service.”

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Posted 1 year ago

“Website clear and easy to use. Prices good. Delivery quick. Great company to deal with”

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Posted 1 year ago

“Excellent service. Trainers arrived safely.”

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Posted 1 year ago

“I ordered a pair of Hoka Bondi 8, and I was pleased to receive the item 2/3 days later. I tried the shoes at home and they were too small. I sent back the shoes using royal mail and ask for of exchange of the same trainers for a bigger size. Northern Runner emailed me on the same day of reception to tell me that my new order was posted, I received my née trainers 3 days later and they fit perfectly. I would recommend using Nothern Runner. Michael.”

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Posted 1 year ago

“Shoes arrived promptly and as a well wrapped parcel. I know I can rely on Northern Runner.”

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Posted 1 year ago

“Excellent service and delivery,thanks.”

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Posted 1 year ago

“Purchased Hoka Challenger 7 wide fit which can be hard to find. Always know Northern Running is a good place to look. Delivery was quick with no issues. Will use NR again”

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Posted 1 year ago

“Great value for Brooks trainers at £75. Delivery really quick too”

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Posted 1 year ago

“This is the second time I have ordered running shoes from Northern Runner. I paid a bit extra to get them more quickly, they did arrive quickly and are exactly what I needed. Thank you.”

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Posted 1 year ago

“Fast delivery. Fits well and is light and bouncy. I ike them.”

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Posted 1 year ago

“Great experience, thank you very much. Whenever I need to change shoes or add to my kit, I'll be stopping by your website first call. Highly recommend this company, 5 star service.”

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Posted 1 year ago

“Great shoes. Great Price. Great Service. Many Thanks.”

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Posted 1 year ago

“Excellent website. Very easy to order. Trainers arrived very quickly. Great service. Would definitely recommend”

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Posted 1 year ago

“Great price, speedy delivery and great updates from Northern Runner. Will def buy again from you guys.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,162 reviews