NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,155 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So quick to end and very efficient if a refund is required. Thank you! They also stock wide shoes - which is what I need.”

Helpful Report

Posted 1 year ago

“Your service is always so great - thank you so much. I love my Topo trainers too - second time round purchasing them from your company and both times it has worked a treat. Keep up the good service guys!”

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Posted 1 year ago

“Always loved Northern Runner ... both in person visits and online. They always stock the best Running shoes and accessories at competitive prices ... keep up the good work, you are greatly appreciated.”

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Posted 1 year ago

“Trainers were the. Est price in the internet.. ordering and delivery was quick”

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Posted 1 year ago

“Prompt service and a good price for good trainers in a less-usual size.”

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Posted 1 year ago

“Product as described, great service.”

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Posted 1 year ago

“They carry the stock of wide fit sizes that no-one else does. All delivered on time in perfect condition.”

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Posted 1 year ago

“Received item , package had clearly been resealed , labels had been removed , item of clothing had hair ALL over it , very disappointed!!!!!!!!!!.”

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Posted 1 year ago

“Excellent and prompt service. Very satisfied.”

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Posted 1 year ago

“Clear information, speedy delivery, good service, thanks”

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Posted 1 year ago

“Goods arrived as expected in good time.”

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Posted 1 year ago

“Excellent price, prompt response and fast delivery, would highly recommend!”

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Posted 1 year ago

“Thank you for exchanging my HOKA trainers for a larger size so promptly The new trainers arrived safely and very quickly Excellent trainers and excellent service”

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Posted 1 year ago

“I recently bought Hoka Clifton 9 also Brooks Ghost Max 2 and finally Topo Atmos and I love all 3 sneakers all our comfortable especially the topo Atmos and I was super impressed by the customer service I received very helpful every step of the way ( no pun intended ) I will certainly shop again with them”

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Posted 1 year ago

“Good prices, quick delivery, old stock in wide fit which is really hard to find!! Would recommend x”

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Posted 1 year ago

“Shoes arrived super fast. So pleased they deliver to the Channel Islands too.”

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Posted 1 year ago

“Shoes were well priced, communication was good, delivery was swift and most importantly the shoes are great”

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Posted 1 year ago

“I’ve ordered several items from NR over the last two years; shoes and clothing. I’ve had to speak to them for advice on shoe fitment (I have 2/4E wide feet)and they have always been helpful and accurate. The items have always arrived on time and are great quality. I have had to return shoes for a different size and that has been done quickly and without any fuss. Highly recommend them”

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Posted 1 year ago

“Good amount of choice in brands , sizes and widths .prompt delivery , happy days ! Definitely my go to from now on .”

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Posted 1 year ago

“Quick and efficient order and delivery. The trainers are an accurate fit and as described. Would recommend.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,155 reviews