NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,171 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recent sale price was most competitive for the trail shoes I wanted. Delivery was prompt and wihtout issue. I would buy from again and advise firends to consider them when looking for their own outdoor gear.”

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Posted 1 year ago

“Very friendly helpful store excellent service”

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Posted 1 year ago

“Used for the second time faultless”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Ordered some Hokas online using my phone. Parcel arrived on time and the trainers are spot on. Will use NortherneRunners again. Thanks”

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Posted 1 year ago

“Great to find wide fit Brooks in a selection of sizes, and quick dispatch. Thank you.”

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Posted 1 year ago

“Fantastic service and very competitive prices... very happy”

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Posted 1 year ago

“Cheapest Prices”

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Posted 1 year ago

“Quick service and good prices, size was too small but changed to bigger size no problem.”

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Posted 1 year ago

“Was looking for a very specific running shoe to aid my wife's recovery after ankle surgery. Norther runner had it in stock and had it across to us in Guersney in less that 72 hours. Tip top service!!!”

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Posted 1 year ago

“Quick delivery and great prices”

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Posted 1 year ago

“Efficient process , good communication with updates and delivery as expected. Love the trainers too!”

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Posted 1 year ago

“Good price and running shoes arrived quicker than expected.”

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Posted 1 year ago

“I visited the store in Newcastle after receiving recommendations and I wasn’t disappointed. The staff are amazing and quickly identify your Individual needs. The specific size of shoe I required wasn’t in stock in store but after ordering online whilst in store I received my trainers a few days later and was kept upto date with delivery tracking. Great store, great service. I’ll definitely be going back and highly recommend”

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Posted 1 year ago

“Easy to order and prompt delivery.”

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Posted 1 year ago

“Good price, my purchase arrived quickly. Thank you.”

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Posted 1 year ago

“A range of sizes and colours to chose from at a good price. Quick delivery, so I'm back out trail running 😊”

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Posted 1 year ago

“So love them! Very comfortable x Thank you very much!”

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Posted 1 year ago

“Excellent fast service! Will use again”

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Posted 1 year ago

“Arrived promptly and shoes are a good fit and comfortable. Will order from Northern Runner again.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,171 reviews