NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,271 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two pair to make sure the fit was correct, received within 48hrs returned the pair that didn’t fit and refund credited with 48hrs; great trustworthy service will use again”

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Posted 1 year ago

“Great trainers delivered swiftly.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Excellent detailed selection and value. Highly reccommended.”

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Posted 1 year ago

“Excellent service, great prices and great products”

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Posted 1 year ago

“Spot on. Spot on”

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Posted 1 year ago

“2nd time using Northern Runner now, fast delivery and always have some really good deals on. Will be using again.”

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Posted 1 year ago

“Fast delivery perfect”

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Posted 1 year ago

“Excellent I am very pleased with the training shoes, so comfy!”

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Posted 1 year ago

“Prompt and efficient service”

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Posted 1 year ago

“My go to supplier for wide fit shoes and other kit that big on line shops don’t stock. They also give great friendly and informed advice (unlike the big online running shoe retailers)”

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Posted 1 year ago

“The Brooks running shoes arrived promptly and in good condition. My second purchase from you”

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Posted 1 year ago

“Brilliant service. Very happy with the product. I will definitely use them in the future.”

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Posted 1 year ago

“Order was a good price and arrived quickly.”

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Posted 1 year ago

“Great price and service”

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Posted 1 year ago

“Just what I was after and delivered super quick - he must have run all the way!”

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Posted 1 year ago

“Excellent service - took lots of time, very knowledgeable, and determined to get exactly the right shoes for me. Swift delivery by post. I'd use this shop again even though I live in Wales. Very, very impressed.”

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Posted 1 year ago

“Shoes arrived next day. Perfect fit for wide feet. Great feel & support for a forefoot strike runner like myself.”

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Posted 1 year ago

“I ordered trainers on 19th Feb. Royal Mail lost them and getting tracking info was a nightmare. Northern Runner seemed to be on the case and dispatched another pair…to the wrong address. I pointed this out and they said they’d fix it. I’ve just had another dispatch note and it’s for the same wrong address AGAIN! Now it’s 6th March and no trainers. I will not be using again and want a refund”

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Posted 1 year ago

“Ordered jacket Thursday pm. Arrived Saturday am, in time for run on Sunday am. Got back warm and dry. Brilliant service , will use you again.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,271 reviews