NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,267 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. Bought both in store and online. Had helpful advice in person and via email about fit/sizing etc. strongly recommend”

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Posted 1 year ago

“Efficient delivery. Arrived well before due date”

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Posted 1 year ago

“A top company for quality items and reasonable price. Customer service is the best of all outdoor gear suppliers I've ever bought from and always a human available to help with queries. Quick delivery and commited to reducing non-recyclable packaging. First class all round.”

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Posted 1 year ago

“Great shoes at the best price I could find. Arrived ahead of estimated delivery time. Great to use a small company, I would definitely use northernrunner.com again.”

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Posted 1 year ago

“Fast delivery at great price”

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Posted 1 year ago

“Running shoes arrived promptly. Great price.”

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Posted 1 year ago

“Great service - quick delivery, fair prices and the once I needed to return something as I'd ordered the wrong size, refund was really quick.”

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Posted 1 year ago

“Reliable, good prices and consistant service”

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Posted 1 year ago

“Exactly what I wanted. Great service & fast delivery. Easy returns if needed too.”

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Posted 1 year ago

“Bought Brooks Ghost Max wide. More comfortable than bare feet, which I have never found in any footwear. Love them.”

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Posted 1 year ago

“Fantastic service quick delivery and great discounted trainers”

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Posted 1 year ago

“Good company. Competitive prices and quick delivery”

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Posted 1 year ago

“Shoes arrived on time in good condition”

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Posted 1 year ago

“Very happy with service. Would like if topo didn't put in arch support in some trainers otherwise they are great.”

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Posted 1 year ago

“Order delivered quickly and efficiently. Great price. What more could you ask for?”

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Posted 1 year ago

“Excellent service, very pleased with both my new trainers and the price! Arrived quickly and will be my London Marathon trainers!”

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Posted 1 year ago

“This company the thief they send me wrong shoes I returned the shoes back and it’s been two weeks. They didn’t refund my money so be careful who you’re buying for they don’t respect customer.”

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Posted 1 year ago

“Shoes sent very quickly, no quibble return when one pair weren’t suitable. Excellent service.”

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Posted 1 year ago

“Despatched quickly - thank you!”

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Posted 1 year ago

“Found Northern Runners by accident. I was looking for Ronhill tracksuit bottoms and came across Northern Runners website. Found everything I needed on their website, good for ronhill products. Ronhill tracksuit bottoms are skin tight, warm, stretchy, comfortable and this product has not changed in decades. Super product lasts forever. I wear it everyday all day . Good when cycling too. Northern Runners is the best place to buy this product. Service is very good . I was kept informed of delivery ,and Royal Mail did not disappoint. I recommend Northern Runners.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,267 reviews