NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,189 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, Perfect”

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Posted 1 year ago

“Product I wanted. All arrived as promised. Excellent service”

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Posted 1 year ago

“Top class service”

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Posted 1 year ago

“Great shoes!”

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Posted 1 year ago

“If never come across them before but they had exactly the Altra running shoes I was looking for. Great price, quick delivery. I'm so happy with my shoes. Thanks.”

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Posted 1 year ago

“Great company. Always deliver on time with no fuss. One of only a few places to get Topo's in the UK.”

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Posted 1 year ago

“Arrived promptly,exactly as ordered, good price.”

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Posted 1 year ago

“Excellent replacement service. No quibbles”

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Posted 1 year ago

“My order was dispatched & delivered very promptly. The Hoki trainers are a delight to wear and have solved my tendinitis issue 🙂”

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Posted 1 year ago

“Excellent prices and quick delivery. Would happily buy from Northern Runner again.”

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Posted 1 year ago

“Clear website, easy ordering process. Excellent value and very prompt delivery!”

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Posted 1 year ago

“Well packaged, prompt dispatch and cheaper than anywhere else! Fab.”

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Posted 1 year ago

“Very pleased with shoes that arrived quickly. They fit well which is important as it's very difficult to get wide box running shoes and boots. Will definitely buy from NorthernRunner again.”

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Posted 1 year ago

“Ordered a pair of Altra Lone Peak trail shoes from them as I run in zero-drop shoes & they are a bit harder to find. Easy to use website & a really competitive price too. Dispatched incredibly quickly so I'm delighted with every aspect of the service from this small specialist shop. Thank you.”

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Posted 1 year ago

“First time I have used Norther Runner and very pleased with the service and product, and competitive too. Will defo use again”

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Posted 1 year ago

“Amazing service, very quick delivery. The jacket was packaged and shipped with care. I’ll definitely use this company again, I never knew they existed but will be top of my list in future! Thank you.”

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Posted 1 year ago

“Prices are competitive, but when I got my socks, they were stained from heavy dust. Not the nicest when opening a package.”

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Posted 1 year ago

“Very impressed with the service and even better! A fantastic discount on the trainers I was buying. They arrived really quick, hassle free and I was very pleased with my choice of trainer.”

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Posted 1 year ago

“So quick and great price.Thank you 👍”

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Posted 1 year ago

“Ordered an OMM jacket which arrived pretty much the day after, unfortunately the jacket was a bit too warm for what I wanted. Returned the jacket and issued a refund immediately. Very impressed and excellent service”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,189 reviews