NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,277 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived earlier than expected”

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Posted 1 year ago

“Quick delivery, excellent service, will use again.”

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Posted 1 year ago

“Promptly dispatched parcel, two pairs of trainers, fast delivery. My refund for one pair was dealt with quickly and without difficulties. Thanks.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“great shopping experience!”

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Posted 1 year ago

“Love Northern Runner. Great selection of products, good prices and excellent customer service for advice prior to ordering.”

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Posted 1 year ago

“The running shoes are great. I did not realise that I had the wrong mailing address until after I had ordered them. A quick email and it was changed and they arrived on time. Thank you. Tricia”

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Posted 1 year ago

“Great selection - struggle to find suitably wide trainers on most sites, but was able to order a new pair of my current trainers here. Will definitely use again. Great service too, dispatched really quickly.”

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Posted 1 year ago

“I got exactly what I ordered. Can to me fast. Will definitely use again”

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Posted 1 year ago

“Excellent service. Shoes arrived quickly but they didn't fit well so I returned them. Return acknowledged very quickly and a rapid no fuss refund given. Would recommend them.”

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Posted 1 year ago

“The jacket came quickly and works as described. Efficient and easy.”

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Posted 1 year ago

“Fantastic service and communication.. very highly recommended.. will definitely use again. Thank you.”

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Posted 1 year ago

“Always found Northern Runner to be a great place to buy running shoes. Their prices are competitive and their service is always great. Thank you team.”

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Posted 1 year ago

“Super fast delivery! Product as described. Good comms. Would use again. Recommended!”

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Posted 1 year ago

“Ordered a pair of Injinji Toe Socks from the website. Product received promptly (quicker then expected) and just as described. Would definitely recommend.”

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Posted 1 year ago

“Very good advice and service, shoes suggested are just right, extra wide 4E fit which were offered as a replacement for some Inov8 shoues that were too narrow.”

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Posted 1 year ago

“Great service - reliable and fast. And great selection of shoes.”

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Posted 1 year ago

“My shoes arrived very quickly. A great service. Thank you.”

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Posted 1 year ago

“Great shoes, well priced, speedy delivery”

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Posted 1 year ago

“Fast becoming my "go to" online running store. Good prices and fast delivery what more do you want 🙌🏻”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,277 reviews