NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,281 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - reliable and fast. And great selection of shoes.”

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Posted 1 year ago

“My shoes arrived very quickly. A great service. Thank you.”

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Posted 1 year ago

“Great shoes, well priced, speedy delivery”

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Posted 1 year ago

“Fast becoming my "go to" online running store. Good prices and fast delivery what more do you want 🙌🏻”

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Posted 1 year ago

“Great product at competitive price and quick delivery”

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Posted 1 year ago

“All went really well, the item arrived in good time it was well packed. Brilliant.”

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Posted 1 year ago

“Great company, fast efficient service and tend to be cheaper than else where. Would definitely recommend”

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Posted 1 year ago

“Arrived quickly”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“fast and efficient service. Good price and free delivery. 3rd time I've used them and not been disappointed.”

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Posted 1 year ago

“Bought the Topo Athletic Ultraventure 3 & Specter 2. Fast delivery, same day dispatch even though ordered after 12PM deadline. Always a great service A++++”

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Posted 1 year ago

“Great service and quick delivery”

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Posted 1 year ago

“Absolutely amazing delivery! Ordered at 8pm on Wednesday evening, parcel was delivered Friday afternoon. Unfortunately the running shoes I ordered were not quite right for me, so I have had to return them. Hoping the refund process is just as efficient!”

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Posted 1 year ago

“Order arrived swiftly. Excellent service.”

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Posted 1 year ago

“I was searching for a pair of la sportiva cyklon cross gtx trail shoes, finding a shop with these in stock was very difficult. After a short phone call to Northern runner they said they will order my size in, and once they had them they would phone me for payment. This was refreshing as they wasn't just trying to take my money. The following day I received the call they had them. I paid and received them the next day. Great service I would trust and recommend this company.”

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Posted 1 year ago

“Cannot fault these in any aspect at all. Top quality customer service with a personal touch which is rare these days alongside great products at great prices. What more could you want from a company 😊”

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Posted 1 year ago

“Speedy delivery, excellent product, well made and fit for purpose. Delighted, thank you!”

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Posted 1 year ago

“Always swift, always great value for money.”

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Posted 1 year ago

“Very prompt delivery of my omline- bought OMM bag that was at a great price.”

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Posted 1 year ago

“First time at Northern Runners. Went with Plantar Facsciitis problem. John was fantastic. Patient and courteous. Highly recommend a visit.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,281 reviews