NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,187 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,187 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good choice of brands. Super fast delivery.”

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Posted 1 year ago

“Great selection of shoes. Free and prompt delivery. Would be great if returns were free but I appreciate that’s not always possible.”

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Posted 1 year ago

“Very quick dispatch of my trainers and refund of a second order. Super service!”

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Posted 1 year ago

“Speedy delivery!”

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Posted 1 year ago

“very good service as allways thanks”

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Posted 1 year ago

“Shoes delivered to Belfast within a few days of ordering them. Unfortunately the shoes were slightly too small for me and had to be returned. Next size up wasn't available but very quickly received a refund. Overall very good customer service.”

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Posted 1 year ago

“Great service from Northern Runner. If I can't find what I need at my local running shop I know Northern Runner will have what I need!”

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Posted 1 year ago

“Excellent service, always stock extra wide (4E) which are difficult to source”

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Posted 1 year ago

“Great value on a lovely pair of ventilated Brooks crop tights. Extremely prompt delivery.”

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Posted 1 year ago

“Ordered an all black brooks ghost 16 only one I found to be stocking it! Arrived within days thank you for fast delivery”

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Posted 1 year ago

“Excellent service, could nt believe they were here next day. Great trainers too.”

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Posted 1 year ago

“Very good price for Brooks Launch GTS 10. Fast dispatch and reasonable charge for faster delivery.”

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Posted 1 year ago

“Excellent service, I would use this company again. Happy customer.”

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Posted 1 year ago

“So comfortable nice and lightweight footwear very similar to the hoka 9.”

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Posted 1 year ago

“Excellent love my new Toppo hiking boots very efficient prompt service from Northern runner highly recommend”

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Posted 1 year ago

“Helpful, knowledgeable team on the phone. Speedy delivery via the web. Great stocck. Good Prices.”

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Posted 1 year ago

“Love my Brooks ghost 15 wide fit trainers. I have a hammer toe so finding footwear is a challenge..These were perfect.”

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Posted 1 year ago

“Excellent service and good price.”

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Posted 1 year ago

“Awesome, thank you”

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Posted 1 year ago

“Very good range of sizes especially for wide feet. In terms of packaging though it'll be better if northern runner doesn't tape all around the parcel bag so the bag can easily be reused for a return.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,187 reviews