NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,186 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service from Northern runner. Shoes varices promptly in fact earlier than the date I was given. I particularly liked the advice given on checking to see if the shoes were a correct fit.”

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Posted 1 year ago

“Great website and easy to use, the postage was fast and the product well packaged. Also good communication. Thanks for a great service and product :)”

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Posted 1 year ago

“Excellent service. Prompt delivery. Exchange dealt with very quickly. Staff very helpful Would highly recommend.”

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Posted 1 year ago

“All you want for the world of running and with top notch service too.”

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Posted 1 year ago

“NorthernRunner had the best deal I could find for the Brooks Ghost 2E wide fit trainers I could find. Ordered and the shoes were despatched promptly, delivered safely and are great!”

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Posted 1 year ago

“Ghost delivered on time and the correct fit as always.Consistent company to deal with.Thanks again.”

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Posted 1 year ago

“NR had the shoe I was looking for at a very good price. Placing the order was easy, including setting the delivery address and delivery, via Royal Mail, within 3 days.”

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Posted 1 year ago

“Great price and the right size of my favourite shoe. Arrived in a blink!”

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Posted 1 year ago

“Great service. Ordered new balance fresh foam runners with expected delivery of Monday but they shipped them promptly and came on the Friday. Can’t ask for better than that. Thank you.”

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Posted 1 year ago

“All good. Good selection of equipment and great service.”

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Posted 1 year ago

“Great service, pleasure to deal with, fast dispatch will definitely be purchasing from them again.”

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Posted 1 year ago

“Fantastic service shoes were ordered and arrived 2 days later.”

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Posted 1 year ago

“It arrived well, and in time. It was a gift. They said they really liked the flowy ness of running in them. (or was it 'springyness'?)”

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Posted 1 year ago

“Fantastic service, goods arrived very quickly, what more can you ask for.”

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Posted 1 year ago

“Very good online prices and excellent service. Have ordered a few times with free delivery. This time I chose to pay for next day delivery due to going on holiday. Shoes arrived next day as promised and still cheaper than anywhere else I found. Great selection of Brooks shoes too including wide fitting.”

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Posted 1 year ago

“Great price and fast delivery.”

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Posted 1 year ago

“First class business. I recently ordered a pair of Altra shoes which were very quickly delivered. Unfortunately they didn’t fit me so I went through the return process and I sent them back via Royal Mail signed for delivery. Within an hour of Northern Runner receiving them I had a full refund which was amazing. I’ll definitely be buying from them again.”

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Posted 1 year ago

“Prompt delivery, Perfect”

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Posted 1 year ago

“Product I wanted. All arrived as promised. Excellent service”

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Posted 1 year ago

“Top class service”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,186 reviews