NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,192 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,192 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, knowledgeable team on the phone. Speedy delivery via the web. Great stocck. Good Prices.”

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Posted 1 year ago

“Love my Brooks ghost 15 wide fit trainers. I have a hammer toe so finding footwear is a challenge..These were perfect.”

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Posted 1 year ago

“Excellent service and good price.”

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Posted 1 year ago

“Awesome, thank you”

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Posted 1 year ago

“Very good range of sizes especially for wide feet. In terms of packaging though it'll be better if northern runner doesn't tape all around the parcel bag so the bag can easily be reused for a return.”

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Posted 1 year ago

“Good communications and efficient delivery. Jacket arrived as ordered and fits well. Not tried it in the rain yet . . . surprisingly!”

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Posted 1 year ago

“Great to deal with!”

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Posted 1 year ago

“Good prompt service. Competitive price. Great seller.”

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Posted 1 year ago

“Speedy, efficient and competitive prices.”

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Posted 1 year ago

“I have bought 4 pairs of running shoes from Northern Runner. On every occasion they have been brilliant. The order goes through smoothly, the shoes are dispatched immediately and pretty much arrive in a couple of days even on standard delivery. Absolutely recommend for product and service.”

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Posted 1 year ago

“The details of trainer sizes and widths were easy to find on website, I knew what I needed so I felt confident I was going to get exactly what I was looking for. Swift dispatch and delivery, and the shoes are a great fit even for my wide, flat feet!”

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Posted 1 year ago

“Fantastic service! I love my Altra Lone Peaks, they arrived quickly (48 hours). Thank you!”

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Posted 1 year ago

“Very prompt service from order to delivery.”

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Posted 1 year ago

“Great 👍👍👍👍👍”

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Posted 1 year ago

“Very competitive prices and prompt efficient service from ordering to delivery. Would recommend.”

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Posted 1 year ago

“Easy to order from & some fantastic discounts. My order arrived very quickly. Highly recommended!”

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Posted 1 year ago

“Lots of variety in shoe types and also a good range of sizes generally avaliable. Prompt mail order service.”

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Posted 1 year ago

“First time purchase of Hokas from NorthernRunner - what excellent service. My order was promptly processed and dispatched the same day. Will definitely be using their elite services again!”

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Posted 1 year ago

“Fantastic service, super quick dispatch, delivery and refund(extra sizes ordered) . Genuinely great experience due to the service quality. Would recommend and will be using again 👌🏻.”

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Posted 1 year ago

“Great transaction - prompt delivery”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,192 reviews