NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing choice of shoes fast shipping and easy returns without hassle My first pair of brooks were just not quite right for me, so I returned and bought another. Refund was done barely 1 day after they received them back and my new ones arrived. Great service and will shop again!”

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Posted 8 months ago

“I needed to buy wide fit running shoes, I found the website very informative. Great selection of styles, brands & competitive pricing. I found 2 pairs that fit really well and the service was very quick and efficient. Highly recommend this company.”

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Posted 8 months ago

“Had my my size of Hokas in stock, speedy delivery. One happy trail runner”

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Posted 8 months ago

“I have bought twice from Northern Runner in the last 6-9 months. On both occasions I received promt, first class customer service and delivery at very competitive prices. I have no hesitation in recommending this excellent company.”

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Posted 8 months ago

“Purchase for a friend this is the second time buying of northern runner cannot fault their service quick delivery and spot on”

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Posted 8 months ago

“Excellent service. I purchased Ghost 16 running shoes and they are really comfortable, supportive and very light. They arrived promptly after ordering.”

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Posted 8 months ago

“Everything delivered quickly and well packaged. I use Northern Runner for their reliable service and good quality products.”

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Posted 8 months ago

“Great service and trainers at a competitive price. Very happy.”

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Posted 8 months ago

“I recently bought a pair of Brooks Cascadia from Northern Runner and could not be more delighted with them! They are great shoes, perfect fit, really good price and they were shipped quickly. I would very much recommend this shop.”

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Posted 8 months ago

“Brooks ghost 16. Shoes arrived very quickly and were on my feet within 12 hours. Great service great shoes what more can I say but thank you”

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Posted 8 months ago

“Found what I wanted and the order was dispatched and delivered very fast. Will use again.”

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Posted 8 months ago

“I ordered the SpidGoat 6-trail shoes and received them on time in good packaging. The product was exactly as shown on the website. I’m quite happy with their service overall. They seem like a reliable company or shop, and I’d feel comfortable ordering from them again.”

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Posted 8 months ago

“Great company to deal with, ordered 3 pairs Saturday and arrived Wednesday. Great price for all, one pair were sent back due to poor fitting, refund process was quick and easy for the item. Communication great throughout the purchasing process.”

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Posted 8 months ago

“My Hoka shoes arrived promptly and fit perfectly. I needed them so I could bear weight on my badly sprained foot from a sports injury. They have made my recovery so much easier! Northern Runner's website is informative and very easy to use. A great company to buy from in my view!!”

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Posted 8 months ago

“Found the pair that I wanted with this company at a very reasonable price. Dispatched in a quick time and communication from Northernrunner was excellent. Recommend using this company as I certainly will be using them again”

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Posted 8 months ago

“Quick and efficient”

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Posted 8 months ago

“Great shop very professional, supportive and knowledgeable product came very quick no problems I Highley recommend this company you will have no problems”

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Posted 9 months ago

“Excellent range, quick service.”

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Posted 9 months ago

“My order arrived really quickly. I'd ordered friday morning and they were delivered before 12 the next day! I was impressed with the range of lesser known brands including the Karhu running shoes I ordered as not many places stocked them.”

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Posted 9 months ago

“Consistently reliable, have ordered a number of times over the years and will continue to do so.”

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Posted 9 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews