NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They ship very fast however if you have an issue you'll have to pay the shipping back to Newcastle. 11 + from London as you have to pay for a bag for each item in the post office”

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Posted 8 months ago

“Received trainers timeously so thanks for that. Fit perfectly. Second time I have used this shop and excellent service”

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Posted 8 months ago

“Great service _delivery highly recommended 👌”

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Posted 8 months ago

“Excellent price, stocked a hard-to-find model/brand (Topo Ultrafly 5) and really fast delivery. Excellent 👌”

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Posted 8 months ago

“Northern Runner provide an excellent online service in my case for a high quality not always easy to find piece of kit.”

NorthernRunner.com 5 star review on 4th October 2025

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Posted 8 months ago

“Very comfortable trainers”

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Posted 8 months ago

“Order arrived quickly and loved the shoes but sadly too small. Refunded equally quickly. Would have ordered bigger size but reduction not available next size up but will shop again when available”

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Posted 8 months ago

“Great customer service”

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Posted 8 months ago

“Light, comfortable for long runs immediately”

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Posted 8 months ago

“Excellent service and very quick delivery to Shetland! thank you”

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Posted 8 months ago

“First time I've purchased from Northern Runner. Good choice of running shoes, competitively priced. Easy to order and prompt receipt of my new runners! Will definitely buy from here again. Thanks.”

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Posted 8 months ago

“Quick delivery to a wee island in Scotland Easy process Easy website to navigate Will use this company again”

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Posted 8 months ago

“I purchased some Topo Terraventure 4WP trail shoes. Northern Runner were the only online store with my size in stock. I hadn't used them before but I was very pleased that I did. The shoes were dispatched very quickly and arrived the next day. The product was well packaged and I received confirmation, dispatch notifications and tracking details. The shoes are perfect and I'll definitely be using Northern Runner in the future.”

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Posted 8 months ago

“A great place to buy trainers with competitive prices and a wide range of products for everyone. Fast delivery—why go anywhere else?”

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Posted 8 months ago

“Great customer ordering experience. Shoes arrived quickly and were exactly as described. Free delivery was a bonus.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Ordered Hoka Bobdi running shoes, best price I could find, shoes delivered on time and perfect thsnks”

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Posted 8 months ago

“Latest purchase was online rather than store, but just as enjoyable. Great website, great product, and very quick delivery. Thank you.”

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Posted 8 months ago

“Great price product and service...The Arahi 8 is back to its best after taking a bit of a detour in version 7 !”

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Posted 8 months ago

“Good delivery and loving the shoes thank you!”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews