NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,583 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received order as promised. Thank you.”

Helpful Report

Posted 8 months ago

“Fast delivery and very good price on the trainers.”

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Posted 8 months ago

“Easy to use website, great prices, easy to order, very quick delivery, well packed, overall a fantastic experience. Will be buying all my running shoes from you now. Thank you. If I could give 10 stars I would. David in Norfolk”

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Posted 8 months ago

“Ordered some Hokas.. super fast delivery, great price. Sadly they didn’t work out for me so sent back. The returns was simple (although had to pay) The refund arrived really quickly though. I’ll use again in future.”

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Posted 8 months ago

“New Altra on road running shoes arrived swiftly, great fit and great shoe. Thank you NorthernRunner”

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Posted 8 months ago

“Fast delivery. Great returns process. Good communications throughout the process.”

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Posted 8 months ago

“Ordered and delivered next day. Great service. 👍”

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Posted 8 months ago

“These were a present for my son, who was very pleased with them. Great value and received ahead of time so very impressed. Would definitely recommend”

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Posted 8 months ago

“Bought Brooks Ghost series for years. Same size every time. Stupidly took these away with me before trying out and had to wear them and they're too small. Complete waste of money. Will only buy from shops now.”

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Posted 8 months ago

“A really helpful store. Good advice, good knowledge and really good delivery”

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Posted 8 months ago

“Great fast service as always. Couldn’t have wished for a speedier delivery.”

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Posted 8 months ago

“Brilliant trainers and speedy service.”

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Posted 8 months ago

“Purchased HOKA Clifton 10 in wide fit size 5. A good fit for my difficult feet! They arrived promptly, and were £20 cheaper than other online shops.”

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Posted 8 months ago

“Great price online and super fast delivery. If you go in store the staff are very knowledgeable and helpful. Will advise you on all running questions.”

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Posted 8 months ago

“Good service and fast delivery.”

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Posted 8 months ago

“Needed exchange a pair of trainers but swift and efficient service, no problems, replacement trainers excellent. Will use Nothern Runner again”

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Posted 8 months ago

“Great service and choice. Very efficient refund as sadly trail shoes came up too narrow for me.”

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Posted 8 months ago

“Excellent communications and service.”

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Posted 8 months ago

“Very pleased with the shoes. Not pleased with Royal Mail who took 6 days to deliver them!!”

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Posted 8 months ago

“Great shoes, great customer service!”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,583 reviews