NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant service and shoes than ks”

Helpful Report

Posted 8 months ago

“Bought Brooks trainers. Delivered quickly, look great. Quality service.”

Helpful Report

Posted 8 months ago

“Great range of shoes Quick service”

Helpful Report

Posted 8 months ago

“First class service with speedy delivery and the shoes were perfect . THANK YOU !”

Helpful Report

Posted 8 months ago

“Very good. Speedy delivery. Reliable.”

Helpful Report

Posted 8 months ago

“The running shoes were not a good fit but the return process was very smooth and hastle free.”

Helpful Report

Posted 8 months ago

“I ordered Altra Timp 5 Mens Trail Running Shoes Black size 11.5 on sale £80.99(FREE UK Delivery, was £134.99, saved me £54.00, a 40% discount). The shoes arrived on time and they are great. I will definitely shop at Norther Runner again.”

Helpful Report

Posted 8 months ago

“Great service, competitive prices and quick delivery! Thank you!”

Helpful Report

Posted 8 months ago

“Needed trainers that had were wider at the front and the Altra ones fitted perfectly but did size up to an 11 due to another review from 10.5. Arrived 2 days after I ordered which was excellent. Would buy again from this retailer”

Helpful Report

Posted 8 months ago

“What a fantastic experience offering running trainers from Northern Runners. I came across them online and was impressed by the website and, more esoecially the stock and service they offered. I wanted to order Icebug running trainers but hadn't heard of them so I emailed in with my query (phone option also available), got a really helpful and friendly reply with the information I needed, ordered the trainers and they arrived ahead of time. Best of all these are the best trainers I've ever had. Northern Runners is definately the place I will recommend anyone to go to for quality products and excellent customer service - and in the UK too!”

Helpful Report

Posted 8 months ago

“Second purchase, efficient yet again. Arrived when expected.”

Helpful Report

Posted 8 months ago

“Great experience, rapid delivery. Items are as described.”

Helpful Report

Posted 8 months ago

“Amazing customer service”

Helpful Report

Posted 8 months ago

“Fantastic fast and friendly service, dealt with my exchange to a different size super quick. Would highly recommend.”

Helpful Report

Posted 8 months ago

“Order placed with ease and very quick delivery. Second pair of Hoka Challengers and early days but very happy so far.”

Helpful Report

Posted 8 months ago

“Trainers arrived quickly after purchase. No issues.”

Helpful Report

Posted 8 months ago

“Very quick turn round and delivery of the shoes ordered. Many thanks. A happy customer!”

Helpful Report

Posted 8 months ago

“Very good website and my delivery was very smooth. My walking boots are excellent, just what I need, a toe box with lots of room. I walk the Camino and have had trouble with blisters so I also ordered the toe socks which so far have been great. Thanks”

Helpful Report

Posted 8 months ago

“Great informative,fast & reliable 👍”

Helpful Report

Posted 8 months ago

“Great service, very quick delivery :)”

Helpful Report

Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews