NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,397 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,397 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and fast responsive service, will use again when I need anything, thanks 👍”

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Posted 4 months ago

“Pleased with prompt delivery of Brooks trainers at an excellent price. Communications good but would be useful to have a direct phone number to speak to a person when shopping online ! However, first impressions shopping with this company are very good.”

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Posted 4 months ago

“Second time I've ordered from Northern Runner. Exceptionally quick delivery both times. Can't fault them and will use again”

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Posted 4 months ago

“Shoes in perfect condition delivered quickly.”

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Posted 4 months ago

“Extremely quick delivery and great value”

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Posted 4 months ago

“Ordered my injinji socks easily and they arrived promptly..no hassle”

NorthernRunner.com 5 star review on 15th June 2026

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Posted 4 months ago

“Good website, good prices and fast efficient dispatch. Just what you need!”

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Posted 4 months ago

“Ordering was very easy and the shoes arrived quickly. No issues at all.”

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Posted 4 months ago

“Good range of stock, decent prices and prompt delivery. You can't ask for more. Recommended.”

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Posted 4 months ago

“Delivery service and product itself (Altra Escalante 4) were just perfect. I have some ankle-mobility issue and about 95% great trainers are not suitable for my leg. Thanks to Altra for bringing wide toe-low stack height-cushion - all in one pair of shoes, been using the trainers since last 2 weeks and it feels amazing, simply perfect for me (y).”

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Posted 4 months ago

“Excellent service, trainers arrived quickly. Also had to return other products which was dealt with very quickly.”

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Posted 4 months ago

“Excellent shoes for sensitive feet. Good service and delivery.”

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Posted 4 months ago

“Excellent range of shoes and excellent prices. Fast delivery too, all part of the package.”

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Posted 4 months ago

“Excellent value and speedy delivery”

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Posted 4 months ago

“Prompt delivery and great product”

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Posted 4 months ago

“Excellent service, very comfortable shoes recommended.”

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Posted 4 months ago

“Super fast delivery and a great price. Very happy with my new Hokas and to support a small business!”

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Posted 4 months ago

“Ordered and delivered no problem. Still testing footwear, but other than that faultess service. Would use again.”

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Posted 4 months ago

“Their descriptors are really clear and functional. Helpful for when you want some information but not to be overwhelmed. Friendly and professional customer service. Plus quick delivery and reasonable prices.”

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Posted 4 months ago

“Have used them before.Easy to order trainers and prompt delivery.”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,397 reviews