NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,399 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes arrived incredibly fast and in good condition”

Helpful Report

Posted 4 months ago

“The product arrived in time but unfortunately didn’t suit. It cost £12 to return this as no return label is provided and was advised would need to send special delivery rather than tracked 48 as value was over £75 . So unfortunately the cost of returning this would put me off ordering from here .”

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Posted 4 months ago

“Good quality and fast responsive service, will use again when I need anything, thanks 👍”

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Posted 4 months ago

“Pleased with prompt delivery of Brooks trainers at an excellent price. Communications good but would be useful to have a direct phone number to speak to a person when shopping online ! However, first impressions shopping with this company are very good.”

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Posted 4 months ago

“Second time I've ordered from Northern Runner. Exceptionally quick delivery both times. Can't fault them and will use again”

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Posted 4 months ago

“Shoes in perfect condition delivered quickly.”

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Posted 4 months ago

“Extremely quick delivery and great value”

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Posted 4 months ago

“Ordered my injinji socks easily and they arrived promptly..no hassle”

NorthernRunner.com 5 star review on 15th June 2026

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Posted 4 months ago

“Good website, good prices and fast efficient dispatch. Just what you need!”

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Posted 4 months ago

“Ordering was very easy and the shoes arrived quickly. No issues at all.”

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Posted 4 months ago

“Good range of stock, decent prices and prompt delivery. You can't ask for more. Recommended.”

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Posted 4 months ago

“Delivery service and product itself (Altra Escalante 4) were just perfect. I have some ankle-mobility issue and about 95% great trainers are not suitable for my leg. Thanks to Altra for bringing wide toe-low stack height-cushion - all in one pair of shoes, been using the trainers since last 2 weeks and it feels amazing, simply perfect for me (y).”

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Posted 4 months ago

“Excellent service, trainers arrived quickly. Also had to return other products which was dealt with very quickly.”

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Posted 4 months ago

“Excellent shoes for sensitive feet. Good service and delivery.”

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Posted 4 months ago

“Excellent range of shoes and excellent prices. Fast delivery too, all part of the package.”

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Posted 4 months ago

“Excellent value and speedy delivery”

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Posted 4 months ago

“Prompt delivery and great product”

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Posted 4 months ago

“Excellent service, very comfortable shoes recommended.”

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Posted 4 months ago

“Super fast delivery and a great price. Very happy with my new Hokas and to support a small business!”

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Posted 4 months ago

“Ordered and delivered no problem. Still testing footwear, but other than that faultess service. Would use again.”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,399 reviews