NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,264 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was cheaper than anywhere else and arrived before I expected - great company to buy from in the North East!”

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Posted 1 year ago

“I visited this super friendly and helpful shop in Newcastle and subsequently ordered online from them. Great service around. Love my trainers. Long live the independent traders!!!”

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Posted 1 year ago

“Great product at a very good price. Arrived quickly and well packaged. Even though I purchased at 11:55am, they still arrived the next day. Thanks”

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Posted 1 year ago

“Item price was the lowest I could find online and delivery was very fast.”

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Posted 1 year ago

“Excellent product, good value”

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Posted 1 year ago

“Arrived promptly and safely.”

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Posted 1 year ago

“Best price I found online. Easy to use website. Straightforward delivery. Would use again”

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Posted 1 year ago

“Great product (toe-socks) price and service. Highly recommended.”

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Posted 1 year ago

“Great shop, amazing selection of gear, fantastic prices & quick delivery, what more can you ask for :D”

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Posted 1 year ago

“Shoes and gels arrived very quickly and in perfect condition. Great to find a store that sells a wide range of Topo shoes.”

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Posted 1 year ago

“A good trustworthy UK company. They answered my email enquiry quickly (same day) and by a human (not AI or a bot). When I placed an order, the shoes arrived the very next day by tracked Royal Mail. It was very quick. As for the shoes, they do fit, but the tongue hurts the top of the foot a bit. However, I am persevering with them, wearing them a bit looser and pulling the tongue to one side to stop it being annoying. So, I’m not going to send them back. They’ll probably soften up given a bit of time. I would definitely order from this company again.”

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Posted 1 year ago

“Very pleased with all my purchases from northern runner. Have used them for years”

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Posted 1 year ago

“excellent trainer, fast delivery, good service”

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Posted 1 year ago

“Quick delivery and effective communication”

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Posted 1 year ago

“Came in for a gait analysis today and got absolutely great service from John - he couldn’t have been more helpful, had excellent craic and went out of his way to find me a good pair of shoes for my upcoming marathon. Thanks so much John I’ll definitely be back!”

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Posted 1 year ago

“Great service from Chris. I will definitely use again. I made a mess of my order at first and he helped me to sort it all out. Really excellent”

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Posted 1 year ago

“Excellent company. Everything I have ever ordered arrived on time and was exactly as expected.”

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Posted 1 year ago

“Ordered a pair of trainers at a good price and they arrived quickly. Excellent service.”

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Posted 1 year ago

“Great Altra hiking boots which not many places stock. Good price and quick delivery.”

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Posted 1 year ago

“I searched the web for a decent fitting shoe at a fair price which didn't escalate at checkout. Northern Runner didn't disappoint. Ordering to speedy delivery was entirely without problem. I would go to them again.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,264 reviews