NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,264 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 25th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought an OMM Classic 25 rucksack from Northern Runner. The price was very competitive, and the product (excellent quality incidentally) was delivered on the third working day after placing my order. You can't really ask for much more but you get it, in that Northern Runner seem genuinely concerned about providing good customer service - which they did. I thoroughly recommend Northern Runner and won't hesitate to use them again.”

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Posted 1 year ago

“"Excellent service with quick delivery and a reliable schedule. The product is fantastic and offered at a great price. I will definitely return and recommend it to others!"”

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Posted 1 year ago

“Arrived promptly and all as expected - thank you”

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Posted 1 year ago

“Excellent customer service as usual. Very happy with my purchase. Would highly recommend.”

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Posted 1 year ago

“Never buy running shoes from anywhere else. Always a good range in stock with easy ordering and quick delivery.”

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Posted 1 year ago

“My order was dealt with promptly and delivery was quicker than I expected. Very happy with this company & would definitely recommend them.”

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Posted 1 year ago

“Great service. Item arrived quickly and as described. Fair price. Will buy from Northern Runner again.”

NorthernRunner.com 5 star review on 28th March 2025

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Posted 1 year ago

“No problems with my order, arrived promptly, running shoes excellent as expected.”

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Posted 1 year ago

“Fast delivery, decent prices, highly recommended.”

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Posted 1 year ago

“I have been purchasing my Altra shoes from Northern Runner for years now. Great service and when there was a pair that did not fit, no problem getting it returned and credited.”

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Posted 1 year ago

“Very quick turnaround. I love that you can get hold of your favourite discontinued shoe. Each new iteration doesn't add much, so when you find a make, model & version you like, that's the one you want!”

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Posted 1 year ago

“I brought a running shoe on line. Sadly it did not fit but return was simple and money refunded in around a week.”

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Posted 1 year ago

“Good service, good price, good product :-)”

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Posted 1 year ago

“The service I received was excellent. I phoned the shop for advice. I’m really happy with the shoes I consequently ordered.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Excellent service. Shoes as described. Arrived very quickly indeed. Price point spot on. Thank you.”

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Posted 1 year ago

“My new shoes arrived promptly and were exactly as described. Will be happy to use this retailer again.”

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Posted 1 year ago

“Very fast delivery, trainers were exactly as advertised and very comfortable! I am very happy indeed with my purchase, and will be shopping here again!”

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Posted 1 year ago

“Very helpful and responsive, I exchanged my original order and the Northern Runner team made it easy. I will definitely shop here again.”

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Posted 1 year ago

“I found the website easy to navigate and then order my items . All arrived as advised in excellent condition . I would definatley order from NorthernRunners in the future.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,264 reviews