NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,171 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had been looking for a ladies wide fitting Altra shoe in size 8. No suppliers had it in stock including Altra but I emailed Northern Runner to ask if they had any stock due in and they were able to source the exact shoe for me within 24 hours. It was shipped immediately and arrived 2 days later. Execellent custeomer service as always.”

Helpful Report

Posted 1 year ago

“Trainers arrived quickly but unfortunately didn’t fit, returned and refunded with no hassle, great service”

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Posted 1 year ago

“Chris most helpful due to Royal Mails late delivery, very good product ,will definitely use them again.”

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Posted 1 year ago

“Good service & quick delivery Love the new brooks adrenalin 23 gts shoes Will recommend Northern Runner to my patients as I am a Podiatrist 👍 Thanks Simon”

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Posted 1 year ago

“Brilliant service - very fast.”

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Posted 1 year ago

“Great selection of trainers for wide feet.”

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Posted 1 year ago

“Delighted with the product, price and very swift delivery”

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Posted 1 year ago

“Exceptional service from Northern Runner. I ordered a pair of the New Balance 860 V14s in standard width, and found them a little tight for my liking. Northern Runner had no issues with replacing them for a wide fit pair - very quickly too! Highly recommended!”

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Posted 1 year ago

“Very speedy service, I followed the how to measure your feet guide for Hoka shoes as I had not bought Hoka before. Shoes arrived promptly and a a great fit and comfortable from the start.”

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Posted 1 year ago

“Great first time experience. Fast delivery and well packaged.”

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Posted 1 year ago

“Very easy website to use and great delivery times”

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Posted 1 year ago

“Excellent service, delivered on time and in perfect condition. The Brooks running shoes are exactly as described. Competitive price. Would highly recommend.”

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Posted 1 year ago

“Ordering process straight forward and products arrived as planned.”

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Posted 1 year ago

“The website gives helpful advice. The ordering process was straightforward . The communication about the order was efficient and my order was delivered quickly. ( and a very good price.)”

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Posted 1 year ago

“Very helpful staff and easy ordering, delivery and exchange process. Good prices.”

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Posted 1 year ago

“Fast and hassle free, cheers”

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Posted 1 year ago

“Good selection of shoes for wide feet fittings.”

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Posted 1 year ago

“Excellent choice of running shoes at great prices. I'm impressed with the speed of service and delivery and also with the speed of processing a refund when my shoes didn't quite fit. I would highly recommend Northern Runner.com”

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Posted 1 year ago

“Fast delivery and good price. Second pair I've had from them.”

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Posted 1 year ago

“Decent choice of runners at a good price Arrived the very next day which was a bonus Great comms throughout the whole order and delivery process”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,171 reviews