NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,855 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent product at an attractive price”

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Posted 3 months ago

“My order arrived super fast and my OH love his new shoes! A superb upgrade from his beat up old Nikes that he wears for work, will order here again!”

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Posted 3 months ago

“Excellent service and delivery.”

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Posted 3 months ago

“Great service, great shoes :)”

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Posted 3 months ago

“Good price and quick delivery”

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Posted 3 months ago

“Great service great product, thanks guys 👍”

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Posted 3 months ago

“I brought some Ultraventure 2 Womens Trail Running Shoes ; they are brilliant. The parkrun I take part in is in a wood and is really more a trail run; once recieved (increadibly promptly) I wore them around my flat and then ran with them for the first time on Saturday - no slipping and sliding occured. An additional postive is that they fit my wide feet. I was worried that they would hurt - I shouldnt of; the design is made for toes to have room and mine absolutely did to my times benefit.”

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Posted 3 months ago

“Great price and super fast delivery.”

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Posted 3 months ago

“First time user, lots of good info on the site. Placed order and arrived the next day. Very good price Inc delivery.”

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Posted 3 months ago

“Always knowledgeable and efficient - great customer service”

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Posted 3 months ago

“Tight across the arch of the foot. With a fixed tongue it cant be adjusted, so hopefully the fabric will soften with wear and solve the problem. Other than that, happy with them. Delivery time very good. Price excellent.”

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Posted 3 months ago

“From order to delivery everything went great”

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Posted 3 months ago

“Fantastic service, great selection and prompt shipping.”

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Posted 3 months ago

“Shipping was impressively quick, and everything arrived well-packaged and in perfect condition.”

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Posted 3 months ago

“Easy site to use and easy to exchange or return.”

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Posted 3 months ago

“I found more choice of wide-fit trail shoes on Northern Runner than anywhere else. It was easy to browse for what I wanted, and my order arrived very promptly, thank you.”

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Posted 3 months ago

“Purchased a pair of running shoes. Great price, good communications and prompt deliverey. Very happy 😊”

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Posted 3 months ago

“No problem using the website or recieving my shoes. They are exactly as described and I'll use this company again. Thanks!”

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Posted 3 months ago

“I emailed and was helped to find the best shoe for my requirements and foot shape. The order was handled and delivered quickly and all as expected. I was so pleased to find a waterproof shoe! I recommend Norther Runner for the range of products and excellent customer service! Thank you.”

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Posted 3 months ago

“Great, quick service and delivery. Very good value”

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Posted 3 months ago

NorthernRunner.com is rated 4.9 based on 14,855 reviews