NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,154 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,154 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and tracking provided for my order. Also when I had to return a pair of trainers as they didn’t fit Northern Runner recredited my card with the full amount very quickly.”

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Posted 1 year ago

“My order arrived very promptly and I was happy to get my Brooks wide fitting in the sale. Northernrunner have a great selection of shoes.”

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Posted 1 year ago

“Fast delivery. Great product, thank you”

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Posted 1 year ago

“Great price and excellent service and communication. Happy to recommend.”

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Posted 1 year ago

“Goods came promptly and in perfect condition”

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Posted 1 year ago

“Great Service and excellent communication, very fast delivery ,great trainers, would definitely order again”

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Posted 1 year ago

“Highly recommend. Great prompt service.”

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Posted 1 year ago

“Excellent, prompt, and acccurate completion of orders every time, thanks. Wide range of products really helpful, literally when one has bunions like mine!”

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Posted 1 year ago

“I'm a regular customer of Northern Runner and am always impressed by the great service!”

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Posted 1 year ago

“The shoes came within the selected time frame. Both shoes were the correct size and correct colour. This is the first time I've used Northern Runner and it's safe to say that I'll be a returning customer!”

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Posted 1 year ago

“Works for me, good choice, competive prices, speedy delivery, thank you.”

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Posted 1 year ago

“My order came super swiftly. Packaging was good and im delighted with the trainers. Would definitely use Northen runner as the whole experience was great !”

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Posted 1 year ago

“Competitive pricing and fast delivery, will continue to use!”

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Posted 1 year ago

“Easy ordering process. Quick delivery. Recommended.”

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Posted 1 year ago

“My order was dispatched promptly and arrived as notified by the courier. Very pleased with the service.”

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Posted 1 year ago

“I ordered a pair of Topo Phantom 3 for my son. He has trouble with the width of the toebox & most running shops don't accommodate this in their shoe choices. The service was excellent, they came quickly & I was emailed with all information. I would definitely use them again.”

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Posted 1 year ago

“I ordered the Bonda 8 extra wide shoes and am very pleased with them. I usually have to order size 10.5" shoes to get the extra width, but ordered your size 10" and these are fine. I do have very wide feet and these are acfcomodated OK, by your extra wide size. I was actually recommended to buy yoiur shoes by the orthotics specialist I am consulting, because I have a problem with my large toe and need shoes which do not flex and these shoes have very stiff soles and fit the bill very good.”

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Posted 1 year ago

“Efficient and quick service - would recommend them”

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Posted 1 year ago

“Really happy with service and delivery - very professional, quick and keep me updated. Highly recommended”

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Posted 1 year ago

“Easy process, very quick & efficient”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,154 reviews