NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,619 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,619 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service. Placed my order and it was dispatched on the same day and arrived sooner than expected. Would highly recommend Northern Runner.”

Helpful Report

Posted 1 year ago

“Shoes arrived quickly. Great service”

Helpful Report

Posted 1 year ago

“The Hoka Speedgoat trainers I ordered were very competitively priced, ordering was easy and delivery prompt. Sadly Hoka had changed their spec on their latest model and they were too narrow for me. Fortunately the return procedure was very straightforward and the refund made immediately they received my return. I would definitely use NorthernRunner again”

Helpful Report

Posted 1 year ago

“Prompt delivery, good prices, helpful reviews - thank you!”

Helpful Report

Posted 1 year ago

“Quickly delivered and love the shoes”

Helpful Report

Posted 1 year ago

“Excellent service in the shop, although I ended up buying online. The trainers, which were a great sale price, arrived quickly.”

Helpful Report

Posted 1 year ago

“Bought the Brooks Ghost 16 from Northernrunner for a great price. I’ve ordered my running shoes many times over the years from this great running resource. It’s never anything less than a great service.”

Helpful Report

Posted 1 year ago

“Really pleased with these. Lightest trainers I have ever had but still feel really supportive. Sole feels nice and grippy so far. Quick delivery and good communication, thanks.”

Helpful Report

Posted 1 year ago

“Very quick dispatch and super quick refund on the pair I sent back. Would definitely use Northern Runner again. Thank you!”

Helpful Report

Posted 1 year ago

“Great price, fast delivery”

Helpful Report

Posted 1 year ago

“Delivery came quickly and trainers were in good condition”

Helpful Report

Posted 1 year ago

“Great trainers. Great price. Even better service! Many thanks.”

Helpful Report

Posted 1 year ago

“Great price and service. All good!”

Helpful Report

Posted 1 year ago

“Prompt and efficient online buying experience.”

Helpful Report

Posted 1 year ago

“Excellent service. Ordered Hoka trainers ( they were cheaper than on the Hoka website) on Sunday and received good communication about the status of my order until they arrived. Trainers arrived 2 days after ordering(Tuesday) which I think is excellent service. Would definitely use NorthernRunner again”

Helpful Report

Posted 1 year ago

“I was given a pair of Bridgedale trail socks for my birthday and liked them so much I looked for a supplier other than Amazon. NorthernRunner came up trumps at a better price. Lovely socks with merino wool which are good for my sore toes. Socks arrived in good time so I will be checking out NorthernRunner again for future needs.”

Helpful Report

Posted 1 year ago

“Seemless, good price and delivered in good time”

Helpful Report

Posted 1 year ago

“Very quick”

Helpful Report

Posted 1 year ago

“Fast online delivery and great prices, staff in the Newcastle upon Tyne extremely helpful and patient when I took my online order in to try some alternatives trail runners, ended up keeping my online order with the store’s help. Recommended.”

Helpful Report

Posted 1 year ago

“Very prompt service which I have used many times without any issues....”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,619 reviews