NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,618 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Item arrived quickly and as described. Fair price. Will buy from Northern Runner again.”

NorthernRunner.com 5 star review on 28th March 2025

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Posted 1 year ago

“No problems with my order, arrived promptly, running shoes excellent as expected.”

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Posted 1 year ago

“Fast delivery, decent prices, highly recommended.”

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Posted 1 year ago

“I have been purchasing my Altra shoes from Northern Runner for years now. Great service and when there was a pair that did not fit, no problem getting it returned and credited.”

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Posted 1 year ago

“Very quick turnaround. I love that you can get hold of your favourite discontinued shoe. Each new iteration doesn't add much, so when you find a make, model & version you like, that's the one you want!”

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Posted 1 year ago

“I brought a running shoe on line. Sadly it did not fit but return was simple and money refunded in around a week.”

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Posted 1 year ago

“Good service, good price, good product :-)”

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Posted 1 year ago

“The service I received was excellent. I phoned the shop for advice. I’m really happy with the shoes I consequently ordered.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Excellent service. Shoes as described. Arrived very quickly indeed. Price point spot on. Thank you.”

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Posted 1 year ago

“My new shoes arrived promptly and were exactly as described. Will be happy to use this retailer again.”

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Posted 1 year ago

“Very fast delivery, trainers were exactly as advertised and very comfortable! I am very happy indeed with my purchase, and will be shopping here again!”

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Posted 1 year ago

“Very helpful and responsive, I exchanged my original order and the Northern Runner team made it easy. I will definitely shop here again.”

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Posted 1 year ago

“I found the website easy to navigate and then order my items . All arrived as advised in excellent condition . I would definatley order from NorthernRunners in the future.”

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Posted 1 year ago

“Brilliant - as ever - have used NorthernRunner before and the shoes arrived promptly, tracked all the way. Very efficient and quick - race winners!”

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Posted 1 year ago

“Really pleased with my Ghost 15s! Quick delivery and arrived in perfect condition. Will definitely order from NorthernRunner again and would recommend to others!”

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Posted 1 year ago

“Excellent, quick service.”

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Posted 1 year ago

“great price and a great service. Always really happy when I find the shoes I want on their website and will always chose them first.”

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Posted 1 year ago

“Exactly what I wanted, at a great price. Fast delivery. Thank you!”

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Posted 1 year ago

“Despite living in Wales, this is my go-to shop. The staff are knowledgeable and the service is great.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,618 reviews