NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,620 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,620 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a pair of altra lone peak.I am very happy with the purchase, the order was processed quickly and delivery was prompt”

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Posted 1 year ago

“Great local company with competitive prices and speedy delivery.”

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Posted 1 year ago

“Super service quick delivery, and you can speak to a knowledgeable human at the shop if necessary”

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Posted 1 year ago

“Excellent service. I found the trainers that I wanted and they arrived in a couple of days. I followed their advice and worked them around the house for a couple of hours and realised I needed a bigger size. Returned clvia Royal Mail for £4 and added a not asking to change size. The new size were dispatched next day. I added a not offering to pay for postage too but the trainers arrived nicely. Would definitely recommend.”

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Posted 1 year ago

“Great company to deal with. My trainers were easy to order and arrived quickly. Unfortunately the fit wasn’t right, but returning them was straightforward and I received a refund promptly. Would use again!”

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Posted 1 year ago

“Order was nicely packaged, very promptly delivered by Royal Mail (and at a great price). Will be very happy to shop here again in future.”

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Posted 1 year ago

“Fantastic service as always from Northern Runner. Proof that small traders deliver the best service. Always on hand when on the very rare occasion there is an issue to talk to you and fix it promptly. My go to running supplier, ALWAYS 🙂”

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Posted 1 year ago

“Great price of the trainers. Very quick delivery. Will definitely use again soon.”

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Posted 1 year ago

“ist class service and dflivery”

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Posted 1 year ago

“The item is a good value for money pair of trainers. The delivery has been efficient and quick.”

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Posted 1 year ago

“Fast delivery with a good service. Recommended.”

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Posted 1 year ago

“Great choice of trainers, with exactly the ones I wanted, in my size (not all companies can offer this!) Swift delivery. Very happy with my shoes”

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Posted 1 year ago

“Shoes arrived promptly and were well packaged. No issues. Would order from Northern Runner again.”

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Posted 1 year ago

“My delivery came very quickly and the Icebug walking shoes I bought are brilliant, I love them. Very good price too.”

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Posted 1 year ago

“Excellent and fast service. Great price on a pair of Altras for me.”

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Posted 1 year ago

“All good thanks”

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Posted 1 year ago

“I bought an OMM Classic 25 rucksack from Northern Runner. The price was very competitive, and the product (excellent quality incidentally) was delivered on the third working day after placing my order. You can't really ask for much more but you get it, in that Northern Runner seem genuinely concerned about providing good customer service - which they did. I thoroughly recommend Northern Runner and won't hesitate to use them again.”

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Posted 1 year ago

“"Excellent service with quick delivery and a reliable schedule. The product is fantastic and offered at a great price. I will definitely return and recommend it to others!"”

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Posted 1 year ago

“Arrived promptly and all as expected - thank you”

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Posted 1 year ago

“Excellent customer service as usual. Very happy with my purchase. Would highly recommend.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,620 reviews