NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,226 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient”

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Posted 1 year ago

“Great shop very professional, supportive and knowledgeable product came very quick no problems I Highley recommend this company you will have no problems”

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Posted 1 year ago

“Excellent range, quick service.”

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Posted 1 year ago

“My order arrived really quickly. I'd ordered friday morning and they were delivered before 12 the next day! I was impressed with the range of lesser known brands including the Karhu running shoes I ordered as not many places stocked them.”

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Posted 1 year ago

“Consistently reliable, have ordered a number of times over the years and will continue to do so.”

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Posted 1 year ago

“Excellent, quick service. Fantastic trainers. True to size and good arch support. Not a runner, but have a damaged knee that needs support from the feet up. Will definitely buy again.”

NorthernRunner.com 5 star review on 8th July 2025

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Posted 1 year ago

“I ordered a gift voucher for my daughter in law which I assumed would arrive by post as I'd been asked for her address. The voucher was emailed to me instead, which was fine as I could forward it to her but it would have been nicer if she'd recieved it by post.”

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Posted 1 year ago

“Recieved the running shoes well packaged and as scheduled. Have just worn them briefly in the house but seem to fit well. Company's comms have been excellent.”

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Posted 1 year ago

“Excellent service, delivered earlier than expected.”

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Posted 1 year ago

“I have bought a number of items from Northern Runner. Fair prices, fast delivery and excellent customer service. For me, Northern Runner is a trust worthy business. Illl definitely buy from them again.”

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Posted 1 year ago

“Product arrived on time as advertised.”

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Posted 1 year ago

“I've ordered a few times from Northern Runner. Never had an issue. Items have been delivered promptly and in good condition. No reason to mark down as consistently good service.”

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Posted 1 year ago

“Great price and quick delivery”

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Posted 1 year ago

“I've ordered from Northern Runner a few times now and have always had excellent experiences. Mega fast despatch turnaround, reliable delivery and products are always as expected. They have a great rewards program too so make sure you sign up!”

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Posted 1 year ago

“Swift and helpful responses to questions, orders despatched quickly, no quibble returns- all good!”

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Posted 1 year ago

“Item never arrived. Received an email 7 days after ordering to say you had cancelled my order and money was being refunded. Still waiting for the refund.”

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Posted 1 year ago

“Great prices for super products . Fast delivery!”

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Posted 1 year ago

“Returned my original order as they were too big on the Monday evening, with notification of a new choice on the invoice. Received an acknowledgment by email the following day, and my new trainers by Friday, with the balance returned to my account. Outstanding service all round.”

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Posted 1 year ago

“Always a delight ordering with Northern Runner. So efficient and my new trainers arrived very quickly.”

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Posted 1 year ago

“I am very pleased with my purchase from NorthernRunner. Was surprised by the speed of delivery as the shoes arrived before the estimated delivery date. But what impressed me most was the price at least £30.00 cheaper than I had seen elsewhere else.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 16,226 reviews