NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,582 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got 2 pairs marked as "wide" but none fit my foot. Shame the returns aren't free. I got another 2 pairs from a different website and managed to get the "wide" fit and easily returned the pair that didn't fit me.”

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Posted 8 months ago

“My parcel arrived safe going to send item back as they don't fit”

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Posted 8 months ago

“I really like Topo running shoes, my feet are so happy in them. Northern Runner, has lots of stock, sells them to me at the best/lowest prices I can find, they are always very helpful when I ask questions, happy to send two pairs and have a pair back etc.. So my favourite running shoe shop!”

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Posted 8 months ago

“Great price for the shoes I wanted. Quick delivery, will definitely order again.”

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Posted 8 months ago

“I would highly recommend Northern Runner… their customer service is one of the best I have experienced recently. After receiving an incorrect item, I got in touch with their customer service centre who could not do enough to rectify the issue. Correct item now received and absolute love my Hoka Sliders.”

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Posted 8 months ago

“Bought a pair of Hoka Challenger 8s. Very competitively priced, quick and easy transaction, and quick posting.”

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Posted 8 months ago

“Great product at a nice price and really quick delivery.”

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Posted 8 months ago

“Excellent service, shoes arrived within 24 hours of purchase! NR's shoe's are always competitively priced and the delivery cost is included which is rare these days.”

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Posted 8 months ago

“Swift service as always from Northen Runner.”

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Posted 8 months ago

“Quick delivery, excellent product. Delighted with the items.”

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Posted 8 months ago

“Northern Runner has a great range of shoes, and for me, with wide feet, it is easy to find what I need. They are also really helpful in advising on the fit of the different shoes they sell. Delivery is prompt, and, if necessary, returns are easy too.”

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Posted 8 months ago

“great small company”

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Posted 8 months ago

“Easy process, quick service and quality product. Would highly recommend.”

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Posted 8 months ago

“Quick delivery, exactly as ordered, great service.”

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Posted 8 months ago

“Very swift delivery - trainers are perfect!”

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Posted 8 months ago

“Another order from Northern Runner and another first class service, hassle free ordering and speedy delivery.”

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Posted 8 months ago

“Prompt delivery. Had to return as too small refunded to my credit card within a few days.”

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Posted 8 months ago

“The site was simple to use, checkout was quick, and I got regular updates about my delivery. My trainers arrived sooner than expected and were exactly as shown online. I was advised with Hoka trainers to order half a size up. I did, and the fit is perfect. Overall, I’m really happy with my purchase and would definitely order from this website again. Highly recommend!”

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Posted 8 months ago

“Great price and quick delivery.”

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Posted 8 months ago

“Received order as promised. Thank you.”

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Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,582 reviews