NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,159 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 12th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and fast delivery”

Helpful Report

Posted 8 months ago

“Ordered wrong size shoe which was quickly resolved. Great service and responded quickly when contacted”

Helpful Report

Posted 8 months ago

“Delivered in a timely fashion, pleased with the shoes, though haven't used them much yet...”

Helpful Report

Posted 8 months ago

“Jacket came exactly as described. The delivery was very speedy even over new year. Excellent customer service.”

Helpful Report

Posted 8 months ago

“Happy with fast delivery. Shoes well packaged. Informed about tracking and expected delivery.”

Helpful Report

Posted 8 months ago

“I have used Northern Runner a couple of times now and can definitely recommend them. Easy to follow website, quick delivery and competitive prices. I've been happy with both purchases”

Helpful Report

Posted 8 months ago

“Quick delivery. Trainers as described. Perfect fit.”

Helpful Report

Posted 8 months ago

“Great price. Ordered without any issues. Got regular emails updating me on progress and the shoes and box were in excellent condition. Great service.”

Helpful Report

Posted 8 months ago

“Ordered new running shoes, they were dispatched and arrived quickly by tracked Royal Mail delivery. Perfect and good price very happy with the service.”

Helpful Report

Posted 8 months ago

“Made it easy to see exactly what was available, easy to order exactly what I wanted and was delivered in a very short space of time over the festive period. Every box ticked. Will definitely be using them again for my runners needs.”

Helpful Report

Posted 8 months ago

“First time purchase from Norther-Runner. Very easy purchase of the item and at a good price, arrived quickly. Thank you.”

Helpful Report

Posted 8 months ago

“Very good.Proper running shop.”

Helpful Report

Posted 8 months ago

“Excellent service and it arrived in good time. They can't be beaten in price either”

Helpful Report

Posted 8 months ago

“Communication was excellent throughout. Dispatch and delivery was really quick and free. However, I’m awarding 5 stars because the way in which the refund was handled. The garment was close fitting, a bit too close. I returned it at my expense and upon receipt I was refunded. The process was painless. Some might expect free postage to return but I’m a realist who respects that this is a small price to pay for the convenience of shopping on line. Thanks for the service NorthenRunner.com.”

Helpful Report

Posted 8 months ago

“Great shoes at a really good price. Fast delivery with Parcel Force.”

Helpful Report

Posted 8 months ago

“Prompt service much appreciated!”

Helpful Report

Posted 8 months ago

“Shoes arrived in a couple of days. Great service, Happy to Recommend Northern Runner”

Helpful Report

Posted 8 months ago

“Item delivered fast and as expected. One already has a hole in the toe after one day . They seem thinner than i recall previously..Thi sis of course not NorthernRunners fault, more manufacturing etc ill stil lorder again from them as cannot fault Northern runner for their service”

Helpful Report

Posted 8 months ago

“Everything as described, perfect service. Well priced, quick delivery. Thank you, will use again!”

Helpful Report

Posted 8 months ago

“Having osteoarthritis in a knee however to young for a surgical intervention, I bought these shoes 2 years ago in the shop in Newcastle the shoes helped me tremendously. I have now purchased an identical second pair online. Great shoes thank you. Helen”

Helpful Report

Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 16,159 reviews