NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,060 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great pair of trainers at a good price,fast efficient delivery. Thank you vey much +++”

Helpful Report

Posted 8 months ago

“Great product , excellent service and delivered on time😉”

Helpful Report

Posted 8 months ago

“Excellent very happy with both pairs of trainers. Delivered on time, great customer experience. Would recommend them. I bought Hoka Challengers and Brooks Ghosts. Great so far, excellent trainers.”

Helpful Report

Posted 8 months ago

“Excellent service. Ordered a pair of New Balance trainers. They were priced very competitively and delivered very quickly. I'll definitely be using Northern Runner for future purchases.”

Helpful Report

Posted 8 months ago

“Ordered trainers and had to change for a bigger size. Customer Care could not have been more helpful. Arrived quickly. Will use this company again.”

Helpful Report

Posted 8 months ago

“Great service. Easy ordering process. Good price. Delivery as expected. All round good experience. Would recommend.”

Helpful Report

Posted 8 months ago

“Great service. Good arrived when they were supposed to, well.packaged & great communications with the company.”

Helpful Report

Posted 8 months ago

“I was so pleased to find the Altra Paradigm ladies' trainers in the lovely purple colour on this website - and for a good price too. I already have them in grey and teal, so knew they would be a good fit. The trainers were well packed and swiftly despatched, so I am very pleased with my purchase and would buy again from Northern runner.com.”

Helpful Report

Posted 8 months ago

“Easy checkout and very fast shipping! Absolutely no complaints. In fact, a friend recommended I get the specific shoes I was looking for from this company. I would order from here again 👍🏼”

Helpful Report

Posted 8 months ago

“Trainers exactly as described. Great value. Delivery time and communication excellent.”

Helpful Report

Posted 8 months ago

“Prompt delivery. Great trainers at a better price than I have seen elsewhere. Will use this site again.”

Helpful Report

Posted 8 months ago

“Great prices and super fast delivery. I have used several times and the points system is brilliant.”

Helpful Report

Posted 8 months ago

“Having feet like a hobbit (super wide 7.5) I find I have to spend many hours searching the internet for suitable trainers. I thought I’d found the exact pair I wanted on another site but when I went to order they’d already sold out. That was when Northern Runner popped up! Exactly the same trainers (Brooks Adrenaline) in exactly my size. Even better - they were £15 cheaper and arrived within days. Northern Runner will be our family’s go to from now on. Thank you - great service.”

Helpful Report

Posted 8 months ago

“Easy to use Website full of helpful blogs and information to help in choices! Selected my shoes - fast delivery and excellent product as expected. Thanks Northern Runner - I know my feet are in "good hands" with you!!”

Helpful Report

Posted 8 months ago

“First, the product: Topo Athletic Pursuit - the running shoe I've been needing for years and have finally found! Unrestrictive forefoot, zero drop, some cushioning, good heel hold, good grip. But mainly the service: really quick and helpful replies by email, and fast postage. I usually get things second hand, but am super glad I came to NR for these shoes. Thank you.”

Helpful Report

Posted 8 months ago

“Excellent website, fast delivery, exactly what I ordered”

Helpful Report

Posted 8 months ago

“Fantastic. Saved a LOT of money, ordered early evening and got them the next day, no next day delivery fee. I’ve never bought running shoes before, so the information I needed to try and figure out what I needed was all there. Much more than other sites. Although I couldn’t get the colour I wanted, it’s literally a small price to pay. I’ll definitely be back next time.”

Helpful Report

Posted 8 months ago

“I have been going to NorthernRunner for 3 years now and they have always been brilliant. My first visit was to get trainers for my first ever race, the GNR 2023. Since then I have gone on to ultras and burn through shoes at quite a rate. The advice and support you get is always spot on, they have a fantastic range of products and a good range of prices. The people who work there run themselves so you get the benefit of their knowledge and experience. I will never go anywhere else.”

Helpful Report

Posted 8 months ago

“Very unhelpful customer service. Would not purchase from here again”

Helpful Report

Posted 8 months ago

“Great service, value pricing and delivered before the expected date. What's not to like!”

Helpful Report

Posted 8 months ago

NorthernRunner.com is rated 4.9 based on 15,060 reviews