NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,573 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good price. Have used before and will use again.”

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Posted 5 months ago

“Good advice and good trainers”

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Posted 5 months ago

“Mistakenly ordered the wrong product but sent the team an email which they promptly responded to & amended the order ensuring the right shoes were sent out. Arrived in timely manner and in excellent condition. Love the Glycerin GTS 22. Spot on fit, roomy toe box, stability is great too. Thanks guys, I’ll be back.”

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Posted 5 months ago

“Toe sock order, just what I wanted, competitively priced and superfast delivery 5*”

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Posted 5 months ago

“Great service, well packaged shoes, prompt arrived.”

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Posted 5 months ago

“Quick despatch, love the Altra Experience Flow!”

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Posted 5 months ago

“Arrived quickly, excellent service”

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Posted 5 months ago

“First of all, the wrong size shoe was delivered. However, the test of a good company is if they put that right which Northern Runner did. The customer service was very prompt and efficient.”

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Posted 5 months ago

“Very quick delivery and great product - will buy from them again. If your knees bad, recommend Hoka Bondi 9 shoe.”

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Posted 5 months ago

“Second time I’ve placed an order. Good prices, efficient service with prompt delivery Very happy customer”

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Posted 5 months ago

“Fabulous shop, great service, both in person and online”

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Posted 5 months ago

“Great service. Lovely staff”

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Posted 5 months ago

“Fast delivery and the shoes was very well described. Great for running!”

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Posted 5 months ago

“Prompt delivery. Very nice, functional shoe.”

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Posted 5 months ago

“Good price and fast delivery”

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Posted 5 months ago

“Ordered wrong size shoe which was quickly resolved. Great service and responded quickly when contacted”

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Posted 5 months ago

“Delivered in a timely fashion, pleased with the shoes, though haven't used them much yet...”

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Posted 5 months ago

“Jacket came exactly as described. The delivery was very speedy even over new year. Excellent customer service.”

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Posted 5 months ago

“Happy with fast delivery. Shoes well packaged. Informed about tracking and expected delivery.”

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Posted 5 months ago

“I have used Northern Runner a couple of times now and can definitely recommend them. Easy to follow website, quick delivery and competitive prices. I've been happy with both purchases”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,573 reviews