NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,386 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable company and good competitive prices.”

Helpful Report

Posted 1 month ago

“Really happy with the Injinji socks I purchased and the prompt delivery from Northern Runner.”

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Posted 1 month ago

“Fantastic store with really knowledgable staff - they analysed my gait and talked through the issues I was having, offering good advice and showing me a few different trainers to try on. One pair was perfect, which I bought on the spot, and then I bought another in a second colour online a couple of weeks later.”

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Posted 1 month ago

“Very impressed. Sent them a query regarding the item description, which they responded to extremely quickly and then rectified on the website. The trainers I ordered arrived quickly and in excellent condition. Will purchase from Northern Runner again.”

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Posted 1 month ago

“Great selection, prices and delivery. Staff are always very helpful and knowledgable if you have any questions (Chris has assisted me several times) I recently had to return some trainers, nothing wronge with them, was a sizing issue, and refunded immediately. Really can't fault any aspect of my dealings with NR.”

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Posted 1 month ago

“Ordered trainers from northern runner a few times now. Always competitive prices, quick dispatch & great professional service. Will no doubt continue to use them. Thanks guys & girls!”

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Posted 1 month ago

“Quick delivery and item as described. Thank you!”

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Posted 1 month ago

“Great service, delivery and customer care”

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Posted 1 month ago

“Superb site, easy to navigate, and full of information, guidance needed to make a choice. Having made my choice I found by ordering early in the day, I was able to have new trainers within 24 hours at a very competitive price. Excellent and will happily use and recommend”

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Posted 1 month ago

“Good choice (and better than my usual supplier) of wide fitting shoes which were comfortable and looked great. Arrived quickly.”

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Posted 1 month ago

“Very efficient with order and despatching.”

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Posted 1 month ago

“The socks I ordered arrived very quickly, before the estimated delivery slot. They are very comfortable and good quality. The ordering process was very easy with clear communication from start to finish.”

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Posted 1 month ago

“Thank You NorthernRunner, I was slightly sceptical in buying from the website as ive never heard of Northern Runner but the trainers purchased were perfect and i was impressed woth the price comparision compared to.other sites. Delivery was great and communication went without a glitch. Very happy and will purchase again from here when the time comes.”

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Posted 1 month ago

“I ordered a pair of shoes and was delighted to receive them the very next day. The speedy delivery was really really appreciated. After developing plantar fasciitis following an intense walking holiday, I needed a specific type of footwear. These guys had exactly what I needed in the right size ( and the colour was a bonus) and provided excellent service. Highly recommended! I would definitely buy from them again. Thank you 😊”

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Posted 1 month ago

“Hoka Clifton 10 Running Shoes. Bought as a gift for my wife… Great shoe, good price and fast delivery. What’s not to like!!! Definitely buy again!”

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Posted 1 month ago

“I find the site easy to navigate. And there’s usually some pretty good offers to be had. Ordering is straight forward and easy. Delivery is very quick too. I’ve Ordered a good few times and cannot fault them.!!!”

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Posted 1 month ago

“Amazing local shop - great advice and very knowledgable. My goto place for shoes.”

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Posted 1 month ago

“Items exactly as expected, excellent service thank you”

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Posted 1 month ago

“My trainers were deliver promptly and are very good value indeed. Very happy with them!”

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Posted 1 month ago

“Good service. Competitive price. Trail shoes arrived promptly.”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 16,386 reviews