NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,416 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, I was able to get some off-road trainers that I couldn't find anywhere else, and they were a fab price! Delivery was quicker than expected as well. Overall a fantastic business to deal with.”

Helpful Report

Posted 1 month ago

“I am always impressed with Northern Runner the customer service is top notch the prices are amazing and the delivery is quick and I am always kept updated on its progress and I will continue to return to them whenever I need new training shoes”

Helpful Report

Posted 1 month ago

“Great selection of gear, and great service for online ordering. I meant to pop into to the shop recently but ran out of time. It's a real gem of a shop, really handy to have nearby”

Helpful Report

Posted 1 month ago

“Good price and prompt delivery”

Helpful Report

Posted 1 month ago

“Estimated delivery 3 -5 days arrived the day after placing order. Shoes fitted perfectly Great Thanks”

Helpful Report

Posted 1 month ago

“Great trail shoes. Arrived very quickly. Everything as it should be”

Helpful Report

Posted 1 month ago

“Good price and quick delivery. Highly recommend.”

Helpful Report

Posted 1 month ago

“Great service, quick delivery and competitively priced. My HOKA trainers are perfect. Thank you!”

Helpful Report

Posted 1 month ago

“I've ordered a few pairs of trainers over the last few months and I'm very pleased with the service. I will definitely recommend Northern Runner to friends.”

Helpful Report

Posted 1 month ago

“Easy ordering, quicker than expected dispatch and good communication/tracking from Royal mail. Product good as expected...would happily use NorthernRunner again”

Helpful Report

Posted 1 month ago

“Always order fro them. Very efficient and perfect paclaging”

Helpful Report

Posted 1 month ago

“Prompt delivery and a product as described! Goid deal. Keep on this way.”

Helpful Report

Posted 1 month ago

“Very good price. No issues with delivery. It was Royal Mail and took little longer than Amazon but that’s ok as the price was much cheaper so was happy to wait. They are an excellent running shop and every time I’ve gone in they give sound advice thank you. Much better than other local stores in the area.”

Helpful Report

Posted 1 month ago

“Great service at a great price!”

Helpful Report

Posted 1 month ago

“Quick delivery and dealt with my return straight away, will shop with Northern Runner again”

Helpful Report

Posted 1 month ago

“Trainers arrived on time, good communication & I took the advice on sizing up by 0.5 which was perfect - no need to return, happy customer”

Helpful Report

Posted 1 month ago

“Excellent advice and trail shoe recommendation; salesperson on phone very knowledgeable and helpful. Would definitely recommend”

Helpful Report

Posted 1 month ago

“Excellent service, great price, and of course, excellent product!”

Helpful Report

Posted 1 month ago

“Except price and as described. Super fast delivery”

Helpful Report

Posted 1 month ago

“Great product and quick delivery”

Helpful Report

Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 15,416 reviews