NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 14,823 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,823 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to browse items to purchase on the website, and all delivery systems efficient and reliable. As a road and off road runner its now my "go to " for buyng kit"”

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Posted 1 month ago

“Excellent - quick delivery!”

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Posted 1 month ago

“Good price. Great shoes quick delivery.”

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Posted 1 month ago

“Unfortunately I needed to return the shoes as I needed shoes for hiking , however the return was done quickly and efficiently .”

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Posted 1 month ago

“Quick, free delivery. Kept one pair and refund on another pair processed quickly. Would recommend.”

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Posted 1 month ago

“Item as expected, fast dispatch, and professional service.”

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Posted 1 month ago

“Fast efficient service. Great value too.”

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Posted 1 month ago

“Good price. Comfortable shoes and good support.”

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Posted 1 month ago

“Good price, fast delivery. Very happy.”

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Posted 1 month ago

“Excellent service. Ordered my Brooks glycerin 22 running shoes in a size that isn't normally stocked a week last Wednesday morning before work, and paid for them on line . They were delivered to me by Friday midday 'ish'. First time i used northern runner, and would definitely use them again!”

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Posted 1 month ago

“Good service 👍🏼”

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Posted 1 month ago

“Speedy delivery - and great shoes”

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Posted 1 month ago

“Great range of products and prices during sale, if you're prepared to wait. Northern Runner itself is reliably excellent. It might be even better if they used someone else apart from Royal Mail/Parcel Force, as in our area they do the "knock on the door and run away" thing. Can't blame NR for that, though, so still 5 starts as I just love my fellow runners!”

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Posted 1 month ago

“Excellent service and great value. Thank you.”

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Posted 1 month ago

“Great shopping experience.”

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Posted 1 month ago

“Good service. Trainers came quickly”

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Posted 1 month ago

“Hi Guys, stumbled across your website and glad I did, the running top fits perfectly & the Rab wind cheater is perfect. I'll be back 😁”

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Posted 1 month ago

“Great company to deal with ….prompt delivery and I love my Altra trainers ,”

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Posted 1 month ago

“Good options and stock, delivery was fast!”

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Posted 1 month ago

“Great shop with very good prices. Happy with my purchase!”

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Posted 1 month ago

NorthernRunner.com is rated 4.9 based on 14,823 reviews