NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find the shoe that I wanted, easy to order and pay. Lowest price that I could see on the web. Delivery was on time. Could not be faulted .”

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Posted 5 months ago

“Northern Runner are absolutely amazing and their customer service is outstanding. I can't rate this small company too highly, would definitely recommend them.”

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Posted 5 months ago

“Excellent, quick delivery”

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Posted 5 months ago

“Items arrived quickly at a good price.”

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Posted 5 months ago

“Always top class service. One of my go to suppliers”

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Posted 5 months ago

“A very good experience with my first order. Shoes were cheaper than elsewhere and delivery was fast with communication every step of the way. Will be using again for sure.”

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Posted 5 months ago

“Excellent service as on the last occasion.”

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Posted 5 months ago

“Another order from Northern Runner. great service as usual.”

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Posted 5 months ago

“Amazing socks! 🥹🥹”

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Posted 5 months ago

“Excellent Service ,would def reccomend this company. Ni”

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Posted 5 months ago

“I have bought shoes from Northern Runner many times and have always been very happy with he customer service”

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Posted 5 months ago

“Great efficient delivery- excellent prices!”

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Posted 5 months ago

“I always buy my Topo shoes from Northern Runner as there are no stockists local to me, and they have always been great. In addition they offer a cashback service which saved me £12 roughly on my latest pair of shoes. Their website also has useful reviews of shoes. Definitely my favourite online store, just wish I lived closer and could visit in person.”

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Posted 5 months ago

“Everything arrived on time and in good order. Northern Runner is a great retailer to deal with, passionate about running and meeting the needs of their customers.”

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Posted 5 months ago

“Fabulous service, dispatched really quickly, so pleased with my new Hoka clifton 10 trainers”

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Posted 5 months ago

“Recently purchased a pair of Brooks Ghost from Northern Runner at a price significantly cheaper than I could find anywhere else. Ordering online was simple and delivered rapidly. Definitely a recommend for me.”

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Posted 5 months ago

“I always source my trainers from Northern Runner! They helped me select the right trainers in store when I needed a change, and now I order online with them whenever I come to renew a pair. Prices are always good and delivery is prompt - and great customer service when I've needed it! Thank you.”

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Posted 5 months ago

“I emailed for size advice before my purchase and the response was quick and precise. I purchased the the shoe that I had been recommended and I am very happy with them”

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Posted 5 months ago

“Shoes arrived quickly and were as advertised. Good service and reliable company.”

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Posted 5 months ago

“Very speedy delivery, great trainers and excellent overall service”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews