NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,076 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered trainers a few times from Northern Runners. Service always 1st class, delivery very prompt. Had to return last order due to ordering wrong size, refund processed within a couple of days”

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Posted 4 months ago

“Ordered new running shoes as a birthday gift, they were a fantastic price and arrived early!!! Biggest challenge was hiding them until the birthday.... where I failed miserably however recipient was delighted with them. I will definitely use Northern Runner again for kit. :-)”

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Posted 4 months ago

“Trying a new style of trail trainer so relied heavily on the review for this one. Found the northern runner write up to be accurate and the shipping was incredibly fast so I was out running in them a week before I expected to be! Love my new trainers thank you.”

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Posted 4 months ago

“They were very efficient and goods arrived promptly. It is good to find a supplier happy to stock full range of sizes including the extra wide that I need.”

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Posted 4 months ago

“Item came quickly and was as advertised. A very good service.”

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Posted 4 months ago

“great products at sensible prices, simple order process and rapid delivery. What more could you want? Keep it up team”

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Posted 4 months ago

“Always had great service”

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Posted 4 months ago

“Great service, fast delivery, excellent price, top quality product.”

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Posted 4 months ago

“3rd pair of shoes from NorthernRunner. Always been good. They have the best stock of Topo Athletic i can find.”

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Posted 4 months ago

“Excellent running shoes best I have had. Great customer service Would highly recommend”

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Posted 4 months ago

“Arrived promptly and delighted with my Hokas!”

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Posted 4 months ago

“Used these guys for years and they've never let me down excellent service and value 5*”

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Posted 4 months ago

“Yes they have arrived safely”

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Posted 4 months ago

“Still don't have my package :-(”

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Posted 4 months ago

“It's very good product for reducing the feet pains and ankles.Recommended.”

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Posted 4 months ago

“Very easy to navigate their website and accurate descriptions . I bought running shoes and they arrived on time and I’m very pleased with them . A Good offer tempted me to purchase from NorthernRunner.com . Highly recommend this website . 😊”

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Posted 4 months ago

“Excellent service and really easy to navigate website. Hoka shoes arrived in excellent condition.”

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Posted 4 months ago

“Lots of choices here and they also got wide fit options which i do not find easily in shops. Delivery was fast. Returning and refund is also very much a straightforward process but you have to pay for returns postage.”

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Posted 4 months ago

“Excellent company to deal with, shoes came through very quickly. Company used Royal Mail, so no problems. Good value for money. I have used them before and can recommend them.”

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Posted 4 months ago

“I purchased a pair of Brooks Gore Tex and on the first run they leaked only on the left shoe. Northern Runner were excellent offered no quibble exchange or refund immediately and within a few days all sorted. Brilliant company brilliant service”

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Posted 4 months ago

NorthernRunner.com is rated 4.9 based on 16,076 reviews