NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order delivered next day. Great from start to finish Recommended these shoes by podiatrist Good quality and good service”

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Posted 5 months ago

“Competitive prices, good product range and great service”

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Posted 5 months ago

“This co. Is excellent. Shoes came on time. Great to be able to track them. I would definitely recommend Northern runner.”

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Posted 5 months ago

“Easy to order, quick service when I had a query, quick delivery.”

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Posted 5 months ago

“I have purchased running shoes from Northern Runner on several occasions. I find the website easy to use, there is a good choice of 'foot shaped' trainers, such as Altra, & prices are usually fairly competitive. Customer service is good, on the few occasions where I have had a query or issue, they have been dealt with promptly and satisfactorily.”

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Posted 5 months ago

“Good website with a great range of kit. Good prices and fast, free delivery. Very happy with my new runners.”

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Posted 5 months ago

“From requesting advice to delivery Northern Runner were fantastic. The advice given was spot on and the delivery was fast.”

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Posted 5 months ago

“Brilliant service, delivery and love my new Topo’s… great job 👏”

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Posted 5 months ago

“Delivery timescale exceeded my expectations, taking much less than 48hrs from ordering. Shoes were a very fair price and arrived in excellent condition.”

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Posted 5 months ago

“Good value running shoes delivered on time in mint condition. No fuss or bother. Would use again if ordering shoes I know are right for me.”

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Posted 5 months ago

“Great shoes and good price and arrived as stated so all in all great place to shop”

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Posted 5 months ago

“Easy and efficient, all good as always. Cheers”

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Posted 5 months ago

“I'm very happy with the order of my newest pair of trainers from NorthernRunner. The delivery was ahead of schedule, the website and ordering easy to navigate and they had the cheapest price for the shoes I was after - would love to support this smaller business again.”

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Posted 5 months ago

“I bought some Hoka Clifton 10 running shoes at a bargain price. Quick delivery so very happy all round.”

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Posted 5 months ago

“The first pair did not fit, however I returned them for 1 size larger and they were delivered promptly and fit perfectly.”

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Posted 5 months ago

“Fast delivery. Shoes as described. I would recommend going size up I had returned one pair which was quick and refunded quickly. I was looking for a cushioned shoe for road running with a wide tow box. I didn’t go for a run yet, but I tried them around walking and they seem to be comfortable.”

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Posted 5 months ago

“Super fast efficient service. Excellent shoes, great price & quality. They keep me upright in some very muddy trails.”

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Posted 5 months ago

“The blog post are helpful if you want to know more specially if you are buying online, thats how i decided on my Topos. they were also delivered quicker than estimeated always a bonus.”

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Posted 5 months ago

“I loved the waterproof running jacket I purchased, it was exactly as described. And a super fast service too.”

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Posted 5 months ago

“Excellent service both on purchases and on refunds”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews