NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,543 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,543 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 10th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with comfort and look of shoes. I was recommended these shoes from a Physio specialist as told they would help with a condition I have to do with my tendon, due to overuse.I felt an instant change in comfort to my foot and it not hurting after I have been in it for a long time. These trainers will help me to become as active as I was before the injury. The parcel arrived very quickly and I will be ordering another pair soon.”

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Posted 1 month ago

“Item arrived as per time scale which is appreciated, well packaged and cant wait to try on and go running.”

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Posted 1 month ago

“Use Northern Runner to buy my trainers. Great service.”

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Posted 1 month ago

“Great service, speedy delivery”

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Posted 1 month ago

“Amazing service and very quick and reliable returns service, thank you very much!”

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Posted 1 month ago

“I ordered some trainers, for a 10k in August, which arrived promptly. They are exactly as described, and I look forward to wearing them soon. I have been visiting family and so I haven't worn them for a run yet. When I tried them on they were very comfortable so I'm confident they will prove an excellent buy.”

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Posted 1 month ago

“Products received quickly”

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Posted 1 month ago

“I always find Northern Runner very efficient for my online orders. They have a good range of trainers and delivery is prompt. Where I've had queries they've always been dealt with appropriately.”

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Posted 2 months ago

“Excellent service, slightly let down by the courier not delivering to the house, so had to collect from parcel point. Would suggest using Royal mail, as they seem to at least deliver more effectiently,”

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Posted 2 months ago

“Always buy my shoes from Northern Runner, have done for about five years now. I'm down south and not sure how I came across their online store. However, the deals are always great (I have wide feet), and the delivery very efficient, but what I really like is the amount of filters you can use in the search terms to really get the list of shoes that are going to work for you.”

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Posted 2 months ago

“Except service as always”

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Posted 2 months ago

“I spent an hour in store on Newcastle with Michelle . She was amazingly helpful . So I ordered online as the size I wanted was not in store but all delivered and so happy . Will definitely be ordering more trainers when appropriate in future .”

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Posted 2 months ago

“Fast delivery and good communication.”

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Posted 2 months ago

“Northern Runner are experts in what they do. They have given me some excellent, timely advice on footwear. Am already a returning customer. 😊. Extensive stock of different brands. Orders are dispatched immediately & arrive quickly in top condition. Highly recommend Northern Runner.”

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Posted 2 months ago

“Quality items arrived quickly, as ordered. Injini socks were very comfy. Unfortunately I had ordered shorts so short they barely covered my modesty ( my mistake!) and returned them, which was a quick , no fuss process.”

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Posted 2 months ago

“Like everything about them”

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Posted 2 months ago

“Very quick service, well done northern runner”

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Posted 2 months ago

“Excellent service, very prompt delivery.”

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Posted 2 months ago

“Good price good fast delivery”

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Posted 2 months ago

“Had a great interaction with Northern Runner. The true measure of good service is when something goes wrong. I had a problem at checkout resulting in multiple orders placed. I contacted Northern Runner for help, they resolved this quickly and efficiently refunding the additional amount. Thank you”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 15,543 reviews