NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,838 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy accessible website. Placed order with ease and communication throughout the process”

NorthernRunner.com 5 star review on 30th December 2025

Helpful Report

Posted 2 months ago

“Purchased a pair of Altra trainers - daughter loves them and says they’re really comfy with plenty of room for her toes. She also loves the stylish design (black, with two-tone sole). Quick delivery from NorthernRunner - I would purchase from them again.”

Helpful Report

Posted 2 months ago

“Arrived on time. Well packaged and just what we needed. Excellent service.”

Helpful Report

Posted 2 months ago

“Excellent choice. Super speedy service & delivery. Highly recommended”

Helpful Report

Posted 2 months ago

“VERY PLEASED WITH THE SERVICE DELIVERED WITHIN A COUPLE OF DAYS.”

Helpful Report

Posted 2 months ago

“Great price for my new Saucony shoes; delivered super fast and exactly as described. Will buy again!”

Helpful Report

Posted 2 months ago

“Always great service at Northern Runner. All their stock is competitively priced with quick, free delivery. If I go into the store the staff are knowledgeable and helpful.”

Helpful Report

Posted 2 months ago

“A good selection, dispatched quickly, with reasonable prices. Can't ask for much more!”

Helpful Report

Posted 2 months ago

“Perfect for every day walk, runs”

Helpful Report

Posted 2 months ago

“Fantastic service. Considering they are a small business, they offer a better price and service compared to larger competitors. First pair of trainers I bought were cheaper than anywhere else and delivery was swift so had no hesitation in using again. Great business model.”

Helpful Report

Posted 2 months ago

“Perfect item as ordered. Super fast delivery, very pleased.”

Helpful Report

Posted 2 months ago

“Purchased a pair of Topo shoes online from Northern Runner. This was a seamless transaction from start to finish with a quick delivery and informative emails throughout. Unfortunately the shoes were a touch too small but this was not an issue as their returns process is efficient and a new pair will be out in the post tomorrow.”

Helpful Report

Posted 2 months ago

“Great service, good competitive prices and great delivery. Been buying my Altra shoes from them for a few years now. No I can trust the service. Thank you Northern runner”

Helpful Report

Posted 2 months ago

“Excellent efficient ordering and delivering! Great pair of trainers arrived! Thanks”

Helpful Report

Posted 2 months ago

“Excellent service, very prompt dispatch, recommended retailer. Top notch running socks, comfortable fi,t just the job. Thank you.”

Helpful Report

Posted 2 months ago

“Good value and good service”

Helpful Report

Posted 2 months ago

“Great company, great prices and a quick delivery. I've bought running shoes for several years from here and highly recommend them.”

Helpful Report

Posted 2 months ago

“Great shoes bought for my husband very comfortable”

Helpful Report

Posted 2 months ago

“Parcel arrived promptly. Very satisfied with the purchase. Great service”

Helpful Report

Posted 2 months ago

“I ordered a pair of Brooks Glycerin in a wide fit as they are what I’m currently using they are a good fit and are very comfortable for my running. Northern runner had them in stock at a very reasonable price, they delivered the shoes very quickly and kept me updated, I will have no hesitation in buying from Northern runner again!”

Helpful Report

Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,838 reviews