NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,388 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive pricing and fast delivery”

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Posted 2 months ago

“Good service and decent value for Hoka 10 Clifton's”

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Posted 2 months ago

“Great service, everything arrived as ordered.”

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Posted 2 months ago

“I was struggling to find wide new balance in stock anywhere and came across Northern runner, it just so happened that they had the previous version of the 1080s that I prefer in wide and my size, delivery was fast too!”

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Posted 2 months ago

“I contacted NR to ask about suitable for an achilles issue I have. They were very helpful and happy to email back and forth with advise and recommendations. I took their advice and bought a pair they recommended. Very happy with them. I have now bought probably over 8 pairs of different shoes from them and they offer a great service.”

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Posted 2 months ago

“Speedy delivery, very happy with my trainers. Best price I could find!”

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Posted 2 months ago

“Great company to deal with. Order arrived much sooner than expected. Running shoes was not the most comfortable and too small to size, but received refund very quickly after returning them back. Would recommend Northern Runner to everyone. Thank you”

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Posted 2 months ago

“Fast delivery , best price for a pair of brooks ghost 17 I found .”

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Posted 2 months ago

“Bit disappointed with my last order. It didn't help that the postie delivered to the wrong address to start too! Was so chuffed to be able to order the Hoka Challenge 8 in blue, however, when they arrived, the wrong size to what I ordered, was sent. Was easy to contact the team with this in hope to just get my ordered size sent through to me, but, unfortunately the size I ordered was no longer in stock. Was offered a different colour but these were more expensive and no discount on these colours was offered. I would use again, but with this order it was very disappointing.”

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Posted 2 months ago

“Order came very quicklly, will use again”

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Posted 2 months ago

“Buying - return & refund - buying again process was much quicker than most online retailers. I got a great pair of trail shoes for an absolute bargain price.”

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Posted 2 months ago

“I purchased a pair of Brooks Ghost Max 3 trainers in a wide fitting from Northern Runner which have proved to be a good fit and a good transition from an air boot after an injury. It was easy to use their website to purchase the trainers and delivery was prompt. The trainers were well packed and as described. They are comfortable and giving me the confidence to walk. I have returned a second pair which were too wide for me (width 2E). You need to arrange your own returns with this company, but that is straightforward with Royal Mail or DPD - check which service offers the best price. Northern Runner recommends that returns are tracked.”

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Posted 2 months ago

“Good prices, in stock, delivered quickly. Can't ask for more”

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Posted 2 months ago

“One of the best running gear suppliers I've ever dealt with. Very competitive prices and AMAZINGLY fast dispatch and delivery”

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Posted 2 months ago

“Good range of sportswear, competitive prices. Always fast delivery. On this occasion I have had to make a return but the customer service responded very promptly.”

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Posted 2 months ago

“Had a few pair of trainers off northern runner good selection and good service”

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Posted 2 months ago

“Great service, sent quickly, arrived as expected and great quality product.”

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Posted 2 months ago

“A very pleasurable experience with this company super fast delivery and excellent running shoes. At very competitive prices.”

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Posted 2 months ago

“Thank you well done”

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Posted 2 months ago

“Quick deliverty. Great trainers. Would definitely use them again.”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,388 reviews