NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,838 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,838 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At a time when people selling shoes neither care about customer satisfaction nor have much idea about the products they’re selling, this company is exceptionally good. From initial advice to ordering and arrival of my superb Brooks trainers I have been delighted.”

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Posted 2 months ago

“Fast delivery”

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Posted 2 months ago

“Delivered on time son happy with product.”

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Posted 2 months ago

“Order of running gloves and hat delivered on time and quality was just as described . Good service !”

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Posted 2 months ago

“Bought for our son for Xmas he has just been out for a run he said took a little getting used to then he said they were very good”

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Posted 2 months ago

“Excellent service and happy to support an Independent business, they are few and far between. Well done 👏”

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Posted 2 months ago

“Great service.”

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Posted 2 months ago

“Easy to order. Good deal on price. Good communication with delivery etc. Pleased with purchase. Can recommend.”

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Posted 2 months ago

“Transaction went smoothly. The size I ordered was small and I had to exchange. Sales team was very helpful and they managed to exchange the item without delay.”

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Posted 2 months ago

“Lovely shoes delivered with no problems. Very pleased with my purchase.”

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Posted 2 months ago

“First ever purchase from Northern Runner and will definitely be returning. From order to delivery it was first class service. Would endorse and recommend Northern Runner every time.”

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Posted 2 months ago

“Great service and delivery.”

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Posted 2 months ago

“Easy to order, arrived quickly, very pleased with quality of item.”

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Posted 2 months ago

“Bought these for my son. He loves them,fit perfectly for his problem feet”

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Posted 2 months ago

“Easy to order and arrived on time. Will happily order from here again”

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Posted 2 months ago

“Order came very quickly without any problems. The shoes were as expected. Overall delighted with service.”

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Posted 2 months ago

“Goods arrived quickly with free delivery and no minimum order value which is very rare these days . also there prices are very competative with other stores .”

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Posted 2 months ago

“Fantastic service from this shop and they have the trainers I like too - Altras & Topo. My first choice of place to buy.”

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Posted 2 months ago

“Very happy with the service, good prices and very quick delivery. I will be using them again.”

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Posted 2 months ago

“Prompt despatch, free delivery & a good price - plus the satisfaction of avoiding A***on!”

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Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,838 reviews