NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,089 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good choice of options across the board. I was looking for a natural foot shape with a bit more support than my vffs as am recovering from an injury. Good info helped me choose the right pair. Shoes arrived quickly and I was really pleased with them. Only one suggestion - adding shoe widths and lengths would be incredibly helpful as brands can vary a lot (and even within brands between styles 🤦🏼‍♀️)”

NorthernRunner.com 5 star review on 11th April 2025

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Posted 1 year ago

“Timely service and arrival of goods.”

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Posted 1 year ago

“I asked for some advice on which running shoes to pick and the response came very swiftly and was really helpful! This has been the second time I've ordered from NortherRunner and I'm really happy with the service. Shoes fit well and are comfy, plus the delivery was quicker than expected”

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Posted 1 year ago

“Great item and price and speedy delivery”

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Posted 1 year ago

“I brought a pair of Brooks Ghost 14's for my wife and she absolutely loved them. NorthernRunner delivered the parcel fast, the shoes were packaged very well and the price was very competitive when comparing to others sellers. 🌟🌟🌟🌟🌟”

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Posted 1 year ago

“Speedy delivery at a great price and quick communication when I had a question. Used twice, can recommend.”

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Posted 1 year ago

“Always get excellent service and help here. Consistently pleased with products. Highly recommend!”

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Posted 1 year ago

“Amazing shoes great for posture and planter fasciitis”

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Posted 1 year ago

“Item arrived safely in perfect condition as described on website. Great service, will definitely use again.”

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Posted 1 year ago

“I recently purchased a pair of altra lone peak.I am very happy with the purchase, the order was processed quickly and delivery was prompt”

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Posted 1 year ago

“Great local company with competitive prices and speedy delivery.”

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Posted 1 year ago

“Super service quick delivery, and you can speak to a knowledgeable human at the shop if necessary”

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Posted 1 year ago

“Excellent service. I found the trainers that I wanted and they arrived in a couple of days. I followed their advice and worked them around the house for a couple of hours and realised I needed a bigger size. Returned clvia Royal Mail for £4 and added a not asking to change size. The new size were dispatched next day. I added a not offering to pay for postage too but the trainers arrived nicely. Would definitely recommend.”

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Posted 1 year ago

“Great company to deal with. My trainers were easy to order and arrived quickly. Unfortunately the fit wasn’t right, but returning them was straightforward and I received a refund promptly. Would use again!”

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Posted 1 year ago

“Order was nicely packaged, very promptly delivered by Royal Mail (and at a great price). Will be very happy to shop here again in future.”

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Posted 1 year ago

“Fantastic service as always from Northern Runner. Proof that small traders deliver the best service. Always on hand when on the very rare occasion there is an issue to talk to you and fix it promptly. My go to running supplier, ALWAYS 🙂”

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Posted 1 year ago

“Great price of the trainers. Very quick delivery. Will definitely use again soon.”

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Posted 1 year ago

“ist class service and dflivery”

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Posted 1 year ago

“The item is a good value for money pair of trainers. The delivery has been efficient and quick.”

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Posted 1 year ago

“Fast delivery with a good service. Recommended.”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,089 reviews