NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,089 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Shoes as described. Arrived very quickly indeed. Price point spot on. Thank you.”

Helpful Report

Posted 1 year ago

“My new shoes arrived promptly and were exactly as described. Will be happy to use this retailer again.”

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Posted 1 year ago

“Very fast delivery, trainers were exactly as advertised and very comfortable! I am very happy indeed with my purchase, and will be shopping here again!”

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Posted 1 year ago

“Very helpful and responsive, I exchanged my original order and the Northern Runner team made it easy. I will definitely shop here again.”

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Posted 1 year ago

“I found the website easy to navigate and then order my items . All arrived as advised in excellent condition . I would definatley order from NorthernRunners in the future.”

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Posted 1 year ago

“Brilliant - as ever - have used NorthernRunner before and the shoes arrived promptly, tracked all the way. Very efficient and quick - race winners!”

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Posted 1 year ago

“Really pleased with my Ghost 15s! Quick delivery and arrived in perfect condition. Will definitely order from NorthernRunner again and would recommend to others!”

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Posted 1 year ago

“Excellent, quick service.”

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Posted 1 year ago

“great price and a great service. Always really happy when I find the shoes I want on their website and will always chose them first.”

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Posted 1 year ago

“Exactly what I wanted, at a great price. Fast delivery. Thank you!”

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Posted 1 year ago

“Despite living in Wales, this is my go-to shop. The staff are knowledgeable and the service is great.”

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Posted 1 year ago

“Prompt, friendly, thoughtful advice as ever from Northern Runner helped me to pick up a pair of Icebug Capra RB9X shoes in UK9 for only £40. The shoes are nicely barebones, and fit my wide forefeet fine so far - like Northern Runner, they seem to be doing a simple job efficiently and happily. My #1 running shioe shop, online or in real life!”

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Posted 1 year ago

“Great service and super quick delivery.”

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Posted 1 year ago

“Ordered a pair of Altra Olympus 6 trail running shoes at a great price, Quick delivery and well packaged. A*****”

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Posted 1 year ago

“Easy to order, quick delivery, very pleased with product”

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Posted 1 year ago

“It was easy to find the trainers I was looking for on their website. Ordering was simple, communication good and my new trainers arrived well within the stated delivery date.”

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Posted 1 year ago

“The trainers I wanted arrived promptly and were a better price than any I found locally. Excellent service.”

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Posted 1 year ago

“Fast and free delivery, great product that I had been unable to find elsewhere!”

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Posted 1 year ago

“Excellent, efficient delivery and refund handled promptly. A great small company with a comprehensive product range, I recommend.”

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Posted 1 year ago

“Altra foot shaped trail running shoes are brilliant for wide feet. I hope they are always stocked by Northern Runner as they have been a real find!”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,089 reviews