NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,604 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop in Newcastle with helpful friendly staff. Ordered online on this occasion though as knew what I wanted. Delivery was quick and I was kept updated as to when it was coming. Would recommend northern runner to anyone looking for new kit”

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Posted 11 months ago

“Good site, fast delivery and a great price.”

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Posted 11 months ago

“Excellent prices and very speedy delivery!”

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Posted 11 months ago

“Excellent service. The shoes were too big but I was able to send them back for a refund with no issue. Would highly recommend!”

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Posted 11 months ago

“Great service.”

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Posted 11 months ago

“Excellent service. Nice quality runners.”

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Posted 11 months ago

“Shoes came promptly and were exactly what I needed. Fitting perfectly thanks for great service Northernrunner.com!”

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Posted 11 months ago

“One of the only places where you get a choice of wide and extra wide trainers at a resonable cost. Excellent service. Shoes arrived before the expected date.”

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Posted 11 months ago

“Thank you”

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Posted 11 months ago

“I have placed many orders with NR and their prices and availability are always good. My recent order for a pair of Brooks trail shoes was no different. A fair price and free delivery arrived in less than 48 hours. Many thanks.”

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Posted 11 months ago

“Prompt delivery and item as described. Would use again.”

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Posted 11 months ago

“Great prices, quick delivery and really helpful staff! I’ve bought my last two pairs of hoka from northern runner. There was an issue with my most recent order but the team got in touch quickly to let me know and it was sorted in no time, my trainers arrived when I originally expected them. I would highly recommend this company!”

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Posted 11 months ago

“I needed trail shoes for an upcoming race and spent way too long reading reviews without making a decision. With race day just a week away, I finally opted for the next version of my previous shoes—the Topo Pursuit 2. Northern Runner was one of the few UK retailers that carried them and shipped my order quickly (for a reasonable extra charge). The shoes arrived in time for an easy break-in run. Great service! Wish they would open a shop a bit further north !”

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Posted 11 months ago

“My Speedgoat 6 GTX's arrived in good time (a rarity in Orkney I can tell you) and were just what I was after. Great, speedy service.”

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Posted 11 months ago

“Shoes came exactly as described and quicker than I thought they would.”

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Posted 11 months ago

“Great communication and shoes came quickly as always.”

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Posted 11 months ago

“Fantastic service, fast delivery, would recommend.”

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Posted 11 months ago

“The brooks trainers arrived on time. They were ordered to replace a pair I have that are a bit worn replicating the name and size so they fit well. Thankyou.”

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Posted 11 months ago

“Great service. Really good trainers at a great price and very fast delivery. No complaints at all!”

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Posted 11 months ago

“Good and quick service”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 15,604 reviews