NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,204 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 14th September 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and easy to navigate. Unfortunately the trainers I ordered didn't fit quite right. Obviously no fault of Northern Runner. Returns process and customer service is fantastic. Very smooth and i would definitely shop there again.”

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Posted 11 months ago

“I have wide feet (2B) and they had lots of options for wide feet. I got very good discount on Brooks trainers. Fast delivery as well.”

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Posted 11 months ago

“Helpful info on website, very prompt delivery”

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Posted 11 months ago

“Fast service great product great price”

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Posted 11 months ago

“Always a smooth and quick process with ordering with Northern Runner. Their prices are very competitive which is why I keep coming back. Highly recommend buying from this company.”

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Posted 11 months ago

“Very pleased with service, delivery and new Altra trainers. Thank you!”

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Posted 11 months ago

“Fantastic service!”

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Posted 11 months ago

“Socks were posted promptly & arrived in good condition. Thank you :)”

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Posted 11 months ago

“Very competitive pricing and quicker delivery than I expected. Will use again!”

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Posted 11 months ago

“Extremely satisfied - NR supply the one brand that works best for me (Topo) and I'm on my 4th pair. NR have keen prices and every time the service and delivery have been spot on. Thanks!”

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Posted 11 months ago

“Love my trainers thanks. Fast delivery.”

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Posted 11 months ago

“Great service, my order arrived earlier than expected!”

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Posted 11 months ago

“Northern Runner have a great range of shoes and their delivery is always quick. I couldn't be happier with their service.”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Found the online ordering really straightforward, and the shoes arrived a couple of days later. Happy with the service, happy with my new shoes !”

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Posted 11 months ago

“Fast dispatch, excellent service. Trainers exactly as expected”

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Posted 11 months ago

“very prompt delivery. thank you very much!”

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Posted 11 months ago

“Great service as usual.”

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Posted 11 months ago

“Continuing excellent service and products.”

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Posted 11 months ago

“Great service as usual, fast delivery.”

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Posted 11 months ago

NorthernRunner.com is rated 4.9 based on 16,204 reviews