NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.93

4.9 Rating 15,609 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 18th June 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick delivery and a great price. Thanks Audrey”

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Posted 11 months ago

“Fast and reliable delivery”

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Posted 11 months ago

“I purchased a pair of shoes which unfortunately weren't suitable for me so I returned them for a refund which was processed very promptly with no fuss . 5 star treatment at every stage . Many thanks to the staff .”

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Posted 11 months ago

“Excellent shoes. timely delivered. I'm happy with my purchase.”

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Posted 1 year ago

“Northern Runner is my "go too" running shoe store. Have now purchased eight pairs of trainers from them. Speedy delivery service. Helpful online advice. Great loyalty scheme. Dave, Essex.”

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Posted 1 year ago

“Purchase as described. Arrived promptly in good condition. Appreciated I could walk around indoors to try out boots to check they were comfortable.”

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Posted 1 year ago

“Nothing to report. Ordered the same pair of shoes as I'd had before but needed renewing. Fast delivery.”

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Posted 1 year ago

“Very helpful, swift receipt and swift return and reimbursement of non fitting shoes. Thankyou”

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Posted 1 year ago

“Great product delivered on time will definitely use again.”

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Posted 1 year ago

“Trainers arrived within time window specified by carrier, well packaged. No problems”

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Posted 1 year ago

“Does what it says on the tin. Brought many items from them. Thank you.”

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Posted 1 year ago

“Excellent service. I accidentally ordered the incorrect shoes and had ordered them on next day delivery. Emailed them to cancel expecting them to ship before I got a respsonse, but got a really fast response confirming the cancellation and refund which was processed immediately. My replacement order was received very next day with good trackint and communications. Thanks.”

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Posted 1 year ago

“Service and prompt delivery but the particular style was wrong for me so they were returned for a refund. Why is it so difficult to get Brooks Adrenaline Women's style in white? They are the only shoes that really fit me.”

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Posted 1 year ago

“Incredibly quick delivery”

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Posted 1 year ago

“Very helpful with my query. Prompt dispatch of order.”

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Posted 1 year ago

“One of the very few companies that doesn’t slap high postage charges on low value orders. Efficient service, will use again”

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Posted 1 year ago

“As usual, my stuff arrived promptly after a hassle free transaction. You know that Northern Runner only stocks quality, so if you can't pop into the shop you can still shop with confidence on line”

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Posted 1 year ago

“Excellent Service.”

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Posted 1 year ago

“The running shoes I bought from Northen Runner are grerat. I had given up on running due to sore knees and hips but thankfully I discovered zero-drop shoes. I can run every day with no disabling pain. My only issue with Northen Runner is that the costs of returning shoes can mount up. On this occasion the first pair did not fit so I had to return them at the cost of almost £7. I think next time I will just go into town and try on shoes. To be fair the cost of returning internet purchases is not just assocciated with this on-line store.”

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Posted 1 year ago

“Good price, I love these trainers. I will be shopping here again”

Helpful Report

Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,609 reviews