NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,089 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of trainers, with exactly the ones I wanted, in my size (not all companies can offer this!) Swift delivery. Very happy with my shoes”

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Posted 1 year ago

“Shoes arrived promptly and were well packaged. No issues. Would order from Northern Runner again.”

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Posted 1 year ago

“My delivery came very quickly and the Icebug walking shoes I bought are brilliant, I love them. Very good price too.”

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Posted 1 year ago

“Excellent and fast service. Great price on a pair of Altras for me.”

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Posted 1 year ago

“All good thanks”

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Posted 1 year ago

“I bought an OMM Classic 25 rucksack from Northern Runner. The price was very competitive, and the product (excellent quality incidentally) was delivered on the third working day after placing my order. You can't really ask for much more but you get it, in that Northern Runner seem genuinely concerned about providing good customer service - which they did. I thoroughly recommend Northern Runner and won't hesitate to use them again.”

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Posted 1 year ago

“"Excellent service with quick delivery and a reliable schedule. The product is fantastic and offered at a great price. I will definitely return and recommend it to others!"”

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Posted 1 year ago

“Arrived promptly and all as expected - thank you”

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Posted 1 year ago

“Excellent customer service as usual. Very happy with my purchase. Would highly recommend.”

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Posted 1 year ago

“Never buy running shoes from anywhere else. Always a good range in stock with easy ordering and quick delivery.”

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Posted 1 year ago

“My order was dealt with promptly and delivery was quicker than I expected. Very happy with this company & would definitely recommend them.”

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Posted 1 year ago

“Great service. Item arrived quickly and as described. Fair price. Will buy from Northern Runner again.”

NorthernRunner.com 5 star review on 28th March 2025

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Posted 1 year ago

“No problems with my order, arrived promptly, running shoes excellent as expected.”

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Posted 1 year ago

“Fast delivery, decent prices, highly recommended.”

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Posted 1 year ago

“I have been purchasing my Altra shoes from Northern Runner for years now. Great service and when there was a pair that did not fit, no problem getting it returned and credited.”

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Posted 1 year ago

“Very quick turnaround. I love that you can get hold of your favourite discontinued shoe. Each new iteration doesn't add much, so when you find a make, model & version you like, that's the one you want!”

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Posted 1 year ago

“I brought a running shoe on line. Sadly it did not fit but return was simple and money refunded in around a week.”

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Posted 1 year ago

“Good service, good price, good product :-)”

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Posted 1 year ago

“The service I received was excellent. I phoned the shop for advice. I’m really happy with the shoes I consequently ordered.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,089 reviews