NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,162 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“Ordered, paid, dispatched, delivered 👍”

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Posted 1 year ago

“Great website with lots of choice and great offers. Quick delivery. Unfortunately the trainers I ordered were too small, but the return process was super simple and a refund was processed the same day the trainers were received by Northern Runner. Fantastic customer service.”

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Posted 1 year ago

“Spot on service and product 🤙”

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Posted 1 year ago

“Very helpful and professional.”

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Posted 1 year ago

“My parcel arrived on time when said”

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Posted 1 year ago

“Very happy, that’s why I’m a returning customer. quick & easy process, everything shipped in good time. Would use the store again.”

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Posted 1 year ago

“I've bought many running shoes from these guys over the years and always find them well priced and stocking what I'm looking for. Delivery is quick and effortless. Feels good to support smaller specialist running shops too.”

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Posted 1 year ago

“I have bought the fell-running shoes for working with my dogs. The brilliant grip makes it so much safer running on wet and muddy moorland. The shoes arrived very quickly and I'm getting used to them indoors, I would definitely recommend these, for design, comfort and weight- they do exactly what is needed.”

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Posted 1 year ago

“I dont write reviews often but this shop is brilliant. It's the second time I've bought shoes from them. They have a great range of running shoes for wide feet and it's easy to find what I need on their website and at better prices than other stores. Will be buying from them again.”

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Posted 1 year ago

“Fast delivery for my new trainers thanks for the great service- Dean , Bolton”

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Posted 1 year ago

“Fantastic website; easy to order; good prices; fast and secure despatch; quality item; great service.”

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Posted 1 year ago

“I ordered the running shoes on line and had them delivered within a week at the designated date and time. Very good service.”

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Posted 1 year ago

“Very quick delivery and great selection and price. Especially of Altra shoes for run and walk.”

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Posted 1 year ago

“I have purchased from Nothern Runner a couple of times. In both cases I knew exactly what I wanted, and found NR to be competitively priced. The shoes arrived quickly and were exactly as expected.”

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Posted 1 year ago

“Brilliant customer service and swift delivery”

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Posted 1 year ago

“Outstanding service with clear information and updates and very quick delivery”

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Posted 1 year ago

“Great service, item despatched quickly, would definitely recommend and use again. Thanks!”

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Posted 1 year ago

“I recently ordered a pair of HOKA shoes. Everythign was great from the ordering process to delivery. Good communication and packaging was also secure. A nice company from whom to buy your favorite items.”

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Posted 1 year ago

“Great service, quick delivery and no quibble return and refund for unwanted items.”

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Posted 1 year ago

NorthernRunner.com is rated 4.9 based on 15,162 reviews