NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 14,843 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 14,843 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came very quickly without any problems. The shoes were as expected. Overall delighted with service.”

Helpful Report

Posted 2 months ago

“Goods arrived quickly with free delivery and no minimum order value which is very rare these days . also there prices are very competative with other stores .”

Helpful Report

Posted 2 months ago

“Fantastic service from this shop and they have the trainers I like too - Altras & Topo. My first choice of place to buy.”

Helpful Report

Posted 2 months ago

“Very happy with the service, good prices and very quick delivery. I will be using them again.”

Helpful Report

Posted 2 months ago

“Prompt despatch, free delivery & a good price - plus the satisfaction of avoiding A***on!”

Helpful Report

Posted 2 months ago

“Shoes arrived quickly but sadly not a good fit despite brand and size ive worn lots. Shoe is physically smaller than older similar pair. But return processed very quickly so not a bad experience and will use again !”

Helpful Report

Posted 2 months ago

“Had the shoes I wanted at a great price and delivery was fast.”

Helpful Report

Posted 2 months ago

“Got my first pair of "proper" running shoes here 20+ years ago (yes there really was a secret corridor). They were Brooks, and here we are still in the same shoes so they knew what they were doing. Now the other side of the country so delighted to find the online option 👌🤝 Same helpful advice and speedy delivery. Thank you!”

Helpful Report

Posted 2 months ago

“Great service. Ordered shoes on the Friday and they arrived on the Monday which in the middle of December is some going. Great product and price too”

Helpful Report

Posted 2 months ago

“Excellent product, fast service and great price.”

Helpful Report

Posted 2 months ago

“Great product, lots to choose from, arrived quickly.”

Helpful Report

Posted 2 months ago

“A prompt and reliable service”

Helpful Report

Posted 2 months ago

“Considering the size was too small and you did not have a replacement size your refund was so quick thank you and well done”

Helpful Report

Posted 2 months ago

“Great items, fabulous service*****”

Helpful Report

Posted 2 months ago

“Great service, swift delivery and very good website to navigate. Found exactly what I needed - bought two sizes and so also tested the returns service, which was swift and also refunded quick once I sent back the size that didn't fit. Thank you!”

Helpful Report

Posted 2 months ago

“Very reliable company. Very quick delivery times. Good selection of sportswear at very reasonable prices.”

Helpful Report

Posted 2 months ago

“Great product at a great price, and arrived very quickly! Will definitely use you again, thank you!”

Helpful Report

Posted 2 months ago

“Really good value for money and service. Would definitely shop here again.”

Helpful Report

Posted 2 months ago

“The item looks good; price was great; fast delivery. However the shoe box was badly damaged and repaired with brown parcel tape. As a Christmas present, this was disappointing.”

Helpful Report

Posted 2 months ago

“These are a gift so not tried on yet. The customer service from this company is amazing after Royal Mail completely messed up the delivery NR dispatched another pair only for first pair to arrive the nxt day. And the best thing is there is a human to correspond with .”

Helpful Report

Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 14,843 reviews