NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,388 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,388 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 13th October 2026

178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with the quick delivery of our items.”

Helpful Report

Posted 2 months ago

“I’ve been a runner for 30 years now and as well as my feet suddenly requiring a wider fit recently I also need specialist trainers that protect my back, knees and ankle. Northern Runner is not only one of the few places I can find running shoe like this, but their prices are always better than the 2 alternative stores where I can also find these trainers, and their processing and delivery was very quick and efficient. Was able to get back running days earlier than expected, so all round I’m a very happy customer.”

Helpful Report

Posted 2 months ago

“Always a great experience and have never had an issue 😍”

Helpful Report

Posted 2 months ago

“Excellent service they arrived very quickly very happy thank you”

Helpful Report

Posted 2 months ago

“Great service. The Brooks Ghost 17s are absolutely stunning trainers!”

Helpful Report

Posted 2 months ago

“Always a great range to choose from , fairly priced with very prompt posting gives a full confidence feeling when ordering.”

Helpful Report

Posted 2 months ago

“Quick delivery and I love my new trainers!”

Helpful Report

Posted 2 months ago

“Excellent price and fast delivery”

Helpful Report

Posted 2 months ago

“Amazing service”

Helpful Report

Posted 2 months ago

“Shoes arrived very quickly and in good order”

Helpful Report

Posted 2 months ago

“A competitive price for the product, delivered quickly and safely with good communication. No complaints except that the shoes aren't as stable as expected - not the store's fault and it's a hazard of buying unseen.”

Helpful Report

Posted 2 months ago

“Ordered New Balance 1080s. Good price and delivered very promptly. All round very happy with my experience”

Helpful Report

Posted 2 months ago

“Absolutly brilliant running trainers. They're extremely comfortable, light weight and provide great support while running. The cushioning feels excellent and I noticed a big difference in comfort even on longer runs. Perfect for wide feet.Highly recommend these trainers defenitly one of the best pairs I've bought. Second time I bought trainers from this shop, amazing customer service and fast delivery.”

Helpful Report

Posted 2 months ago

“Had to do a lot pf research to find the right boot. Sadly they didn’t fit but delivery, return and refund really quick. Much appreciated.”

Helpful Report

Posted 2 months ago

“Excellent service order came very quickly”

Helpful Report

Posted 2 months ago

“Excellent shop, shoes are delivered within 2 days. Love the the Topo ultraventure so very comfortable. I have used both the shop and online and have purchased 5 pairs of shoes for my wife and self. Will use again”

Helpful Report

Posted 2 months ago

“Best selection of wide fit running trainers, good quality products and free fast delivery!”

Helpful Report

Posted 2 months ago

“Hassle free . Goods arrive quickly.”

Helpful Report

Posted 2 months ago

“Always fantastic service. Al the way from Newcastle to London in record time. Great advice too I never go anywhere else for trainers”

Helpful Report

Posted 2 months ago

“Fantastic selection, great prices and delivered on time (next day!). I find it hard to get the New Balance wide fit and there are LOADS on here and the prices were the best I could find. Highly recommend!”

Helpful Report

Posted 2 months ago

NorthernRunner.com is rated 4.9 based on 16,388 reviews