NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 16,412 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 16,412 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how NorthernRunner.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NorthernRunner.com 5 star review on 21st August 2026

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, the service was efficient and prompt. The team also provide excellent advice when requested. As someone who needs wide fitting shoes I always look to NR as a first stop when shoe hunting.”

Helpful Report

Posted 5 months ago

“these shoes are fabulous, well made and as normal the best price out there from northern runner. i wouldnt go anywhere else for trainers and i always send my running clients and patients to northern runner as they have the best shoes at the best price.”

Helpful Report

Posted 5 months ago

“Good prices ,fast delivery........the boots are fantastic....so comfy and supportive......ready for our trip to Norway”

Helpful Report

Posted 5 months ago

“Great service as usual 👍”

Helpful Report

Posted 5 months ago

“Northern Runner deliver the goods again! Always great prices and good selection of shoes.”

Helpful Report

Posted 5 months ago

“Great shoes, at a good price, delivered quickly.”

Helpful Report

Posted 5 months ago

“From a rapid reply to a query about Topo shoe availability to receiving the product I couldn't have asked for better help from the folk at Northern Runner”

Helpful Report

Posted 5 months ago

“A good service from Northern Runner from ordering to receiving. I needed a second training pair of Altra womens runners, good price and quality- as advertised. Will order from Northern Runner again - thanks!”

Helpful Report

Posted 5 months ago

“Very prompt service 😊”

Helpful Report

Posted 5 months ago

“Very fast delivery! And giving the option to be able to buy in instalments was a life saver. The trainers I bought are to help me walk after nearly losing my foot two years ago. They’re the comfiest!”

Helpful Report

Posted 5 months ago

“This was the 3rd pair of shoes I've ordered from you. Great service as always.”

Helpful Report

Posted 5 months ago

“Very efficient.”

Helpful Report

Posted 5 months ago

“Ordered size. 7 HOKA's which arrived quickly but sadly needed a 7.5 which wasn't in stock. Returned and refund dealt with super quick.”

Helpful Report

Posted 5 months ago

“First time ordering from Northern Runner. Absolutely cracking deals on, shoes came very quick and as expected.”

Helpful Report

Posted 5 months ago

“Excellent choice of running shoes at competitive prices. Always happy to order from northern runner as bonus system allows for discount. Very fast delivery so would highly recommend”

Helpful Report

Posted 5 months ago

“I was really pleased to find the Altra shoes! The shipping was quick and reasonably priced, and I'm really pleased with my purchase!”

Helpful Report

Posted 5 months ago

“Arrived very speedily. Definitely recommend.”

Helpful Report

Posted 5 months ago

“Great service speedy delivery and very competitive pricing on my latest Brooks Ghost Max - I have had trainers from Northern Runner before and was impressed with their efficiency and yet again they delivered!! Thank you 😊”

Helpful Report

Posted 5 months ago

“Very good value, all arrived on time and as expected.”

Helpful Report

Posted 5 months ago

“Great service and always at a great price they always have what i'm looking for too.”

Helpful Report

Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 16,412 reviews