NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,057 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,057 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 1st February 2026

Jennifer Harding-Kirk

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went smoothly. Delivery came when promised and a top drawer product. Thanks”

Helpful Report

Posted 5 months ago

“Quick delivery. Was kept informed at all stages. Very comfortable and look smart. Well worth the money. Excellent.”

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Posted 5 months ago

“Clear website with outstanding advice adn reviews from the Northern Runner team, which are really helpful when choosing products. Order processing and commubnications were excellent and delivery was reallty swift. I am a repeat sustomer and always happy with service and advice from the team.”

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Posted 5 months ago

“Great price. Arrived promptly.”

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Posted 5 months ago

“Never had a bad experience with Northern Runner, always had the best price, most stock and sizes, and even get a few pounds off with their points system. The inov8 Trailfly max are great, super comfy and the wide fitting fits my feet perfectly.”

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Posted 5 months ago

“Bought for my daughter she received them and loves them thank you”

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Posted 5 months ago

“Amazing value, great communication, speedy delivery. Would 100% recommend!”

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Posted 5 months ago

“Great value and service. Arrived promptly fit like a glove and feel like I'm walking on air!”

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Posted 5 months ago

“Running shoes arrived very quickly and in excellent condition. Great service.”

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Posted 5 months ago

“Great buying experience start to finish. Item was delivered quickly and well packaged. Great service.”

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Posted 5 months ago

“Great service and great advice. Bought a pair of Hoka’s on line didn’t fit. Super helpful and I looked popped into store (after they brought in an alternative pair I wanted) tried them on and settled the difference. Bet pleased indeed.”

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Posted 5 months ago

“Im delighted to find somewhere which makes it easier to find shoes that fit my wide forefoot. i wish i lived close enough to try them instore, but as i dont it is great to get such good service by post.”

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Posted 5 months ago

“First time I’ve used them, great selection of running gear and great service. Easy and prompt. Will definitely use again.”

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Posted 5 months ago

“The running shoes I wanted at the best price and delivered on time in environmentally friendly packing. What’s not to like”

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Posted 5 months ago

“Received my order within 3 days .Royal mail has confused me with delivery ,I am 7 nut ordered 7.5..still its bit tight for me with arch support insoles in.. I must say definitely worth to buy the HOKA BOUNDI 9 WOMAN'S RUNNING SHOES. I DO WORK AT HOSPITAL. LESS PAIN.”

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Posted 5 months ago

“Great product and service. Thanks”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“I love my new trainers! They are so different from other brands in looks but still retain the functions required for outside running! Love them❤️”

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Posted 5 months ago

“I found the site very easy to use and efficient”

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Posted 5 months ago

“Received my order quickly with no problems. Prices are the best I could find.”

Helpful Report

Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,057 reviews