NorthernRunner.com Reviews

Name: NorthernRunner.com
Address: 52 Low Friar Street, Newcastle Upon Tyne
Rating: 4.94

4.9 Rating 15,573 Reviews

99 %

of reviewers recommend NorthernRunner.com

4.9

Based on 15,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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NorthernRunner.com 5 star review on 15th June 2026

Jennifer Harding-Kirk

176

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing trainers , fast delivery and helpful customer service”

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Posted 4 months ago

“I've bought a number of running items from NR and enjoy the ease of ordering and the very reasonable prices. I'll back soon”

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Posted 4 months ago

“I would highly recommend NorthernRunner. The product lines and service are excellent.”

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Posted 4 months ago

“A great service from Northern Runner. I chose two pairs from a wide selection ..both at a great price. Sadly the shoes did not work with my awkward feet and I had to return. Return process was simple and quick. I shall certainly shop here again”

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Posted 4 months ago

“quick and easy delivery”

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Posted 4 months ago

“I've ordered from Northern Runner 3 or 4 times now, and I'm always really impressed by their pricing and speedy delivery. Highly recommended!”

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Posted 4 months ago

“I would definitely recommend ordering from Northern Runner. The deliveries, returns and exchanges are quick and dependable. Yu do have to pay for returns and exchanges, which for me worked out at about £5. But this is definitely compensated by the high quality and range of their shoes. For example, this is the only place in the UK I've found to offer a great range of Topo Athletic running shoes, designed by a Massachussetts-based company: excellent heel structure and foot-shaped toe-box. Thanks to Northern Runner, I now own two pairs.”

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Posted 4 months ago

“Brilliant service i was struggling to to find a pair of Hoka's near home but found just what i was looking for on your site they were a great price and delivered free. Thank you.”

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Posted 4 months ago

“Great service and speedy delivery - thank you NorthernRunner.com!”

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Posted 4 months ago

“Have used Northern Runner for years now. Wouldn't go anywhere else. This was an online order but the service in the shop is second to none. Love these guys. ❤️”

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Posted 4 months ago

“Very good company, first time purchase .Wide selection of shoes . Competitive prices , easy purchase process,efficient delivery very good progress communication. Bought a pair of Brooks Adrenaline trainers from them .Northern Runner just about the only retailer to stock the colourway and size combination I was looking for. They give a strong sense of purpose, they don't mess about and they expect their customers to take their purchases seriously”

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Posted 5 months ago

“Order arrived quickly, well packaged and I'm very happy with it. Highly recommend!”

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Posted 5 months ago

“Second pair of trainers I’ve ordered - always seem to have fab discounts and ++reliable, the place I go when the colourway I want is out of stock everywhere! Fast shipping :)”

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Posted 5 months ago

“First time using Northern Runner and super impressed with the ease of ordering, stock availability, great price and on time quick delivery, I would definitely recommend and will use in future!”

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Posted 5 months ago

“Excellent service. Trainers were dispatched and delivered very quickly and were exactly as specified. Trainers were also at a great price in the sale!”

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Posted 5 months ago

“Great company, always quick delivery, fair prices and a good range of sizes available.”

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Posted 5 months ago

“My husband is enjoying his new Altra Low Peak running shoes; says " plenty of room for toes & good ankle support". Thanks Northern Runner for your efficient service in swapping the size.”

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Posted 5 months ago

“Excellent service, order arrived quickly. My new Brooks Adrenaline shoes are comfy and a very competitive price.”

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Posted 5 months ago

“Excellent service and a good price for the shoes. Would recommend”

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Posted 5 months ago

“Great selection of running shoes, fair price and fast shipping. Recommend.”

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Posted 5 months ago

NorthernRunner.com is rated 4.9 based on 15,573 reviews