Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 7,100 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 7,100 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 28th April 2024

Panda London 5 star review on 15th December 2023

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No bad for a price at £49.99”

Helpful Report

“Good pillow”

Helpful Report

“Lovely products. Great customer service”

Helpful Report

“Fantastic quality mattress topper. My back pain has disappeared, and I am sleeping like a log every night.”

Helpful Report

“Very quick dispatch and delivery..... leaving the topper for around 12hrs to allow it to 'puff up" as it were...have some concerns about the huge ridges in it from where its been folded, bit we will see if the issue rectifies itself over the next few hours.”

Helpful Report

“I was suffering with severe back and hip pain due to osteoarthritis and fibromyalgia…. This mattress has been amazing to help with the pain . I would highly recommend after just a few nights sleep the pain was easier and more manageable I’m never pain free but this has helped it’s like sleeping on a cloud !”

Helpful Report

“pillow seems to be great, it does feel cooler, not as firm as my previous pillow, however so far so good.”

Helpful Report

“Makes going to bed like floating on a cloud. Could not believe a matress topper could make such a difference. Recommend to all 5 Stars.”

Helpful Report

“Great quality mattress topper. It has adjustable straps to secure it to the mattress. I have a bad right knee due for a new one, with this topper it really helps supports my knee…..restful nights sleep at last…..highly recommend.”

Helpful Report

“Yet to try but looks good quality!”

Helpful Report

“We spent our first night on our new topper last night and found it very comfortable. We are delighted. I also think I may have been a little cooler using it as opposed to our last one from a different supplier, always a good thing! Arrived quickly too :)”

Helpful Report

“Best purchase ever”

Helpful Report

“Very pleased with this product. The quality is 100% better than any other mattress toppers we have purchased in the past.”

Helpful Report

“Recieved my panda mattress topper very comfortable excellent quality thank you”

Helpful Report

“After months of sleepless nights and dreading going to bed I now love my bed and am able to fall asleep. No more changing beds in the jight or wandering around the house in despair. I have bought 2 toppers. One for myself and one for our son. Thank you”

Helpful Report

“Professional and polite”

Helpful Report

“I purchased the hybrid bamboo pillow. It was delivered 5th March 2024. I have given it a fair shot although I noticed it started to give me neck and shoulder pain after 1st use. I asked husband to try it for a couple nights and he complained that it hurt his shoulder but not his neck. I have attempted to contact Panda via telephone several times but I am continuously told to leave a voicemail instead of adding me to the queue apparently their line is always busy or more likely non existent. They were not this incompetent when they took my money. I have also sent an email after leaving a voicemail as I have no other means of contacting them. I wish to return the pillow for a full refund so someone from panda please make contact.”

Helpful Report

“Amazing customer service! I ordered the wrong size and they helped me exchange for the right size with no debate or quibbles. The topper is amazing and has completely restored our restful sleep without having to buy a new mattress!”

Helpful Report

“So far so good - loving our mattress topper”

Helpful Report

“ordering on the internet was easy to follow, Kept informed of delivery, which was delivered safely & securely. The mattress topper is excellent & has been very helpful with my back problem. I have just received my pillow so haven't tried it yet. It looks very comfy & I cannot wait to try it out.”

Helpful Report

Panda London is rated 4.9 based on 7,100 reviews