Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 10,522 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 10,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful comfort and healthy sleep. Delivered 3 days early. Suitably priced for the quality of the product. 10 year guarantee as well. It’s great to have such wonderful products with minimal impact on the planet. Panda also do an extensive range of products so this will not be our last order! What’s not to like?”

Helpful Report

“Very happy with the swiftness of delivery and the constant communication with the company, looking forward to sleeping on a “cloud” tonight with my new topper.”

Helpful Report

“I have pillows mattress topper and now the bamboo quilt cover items are just luxurious and worth the extra money quilt cover next on the list”

Helpful Report

“Great pillows, have 4 of them now, BUT, was going to order a topper, but because of the amount of unnecessary packing I will not be ordering anything else, I have arthritis in my hands and cannot fold or cut up the cardboard, the boxes are so big, which make disposing of them very awkward. The last 2 pillows delivered today could have taken four pillows easily.”

Helpful Report

Hello Jennie, Thank you so much for your review and for choosing our pillows for your home. We are glad to hear you love the comfort of your four pillows, but we are truly sorry that our packaging has caused such a frustrating and difficult experience for you. We appreciate you bringing this to our attention, as minimizing waste and ensuring our deliveries are manageable for everyone is very important to us. Your feedback regarding the box sizes will be shared directly with the dedicated team to help us improve our packaging efficiency. Best wishes, Panda London Team

“Lovely mattress topper. Really comfortable.”

Helpful Report

“Brilliant addition to caravan. Mattress Topper. Although we have a round bed, it tucks nicely into fitted sheet, so no bulk at end.”

Helpful Report

“So comfortable to sleep on, an excellent product.”

Helpful Report

“Good communication. Speedy delivery, rapid chat response, very professional company to deal with. What more could you want! Oh yes, a fantastic night's sleep! I've just unpacked my hybrid topper so watch this space!”

Helpful Report

Hello Pete, Thank you so much for the fantastic review! We are absolutely delighted to hear that you experienced such speedy delivery and professional communication with our team. Hearing that you are looking forward to a fantastic night's sleep is wonderful, and we are so excited for you to try your new Hybrid Topper. Sweet dreams, Panda London Team

“I love my new mattress topper. OMG it has made such a difference in just one sleep! Less back ache overnight. So comfy and easy to fit. Have already recommended to family! Very good value for money too. There are lots of makes to choose from out there but Panda just perfect. Thank you!”

Helpful Report

“Easy to order, brilliant delivery and an excellent product”

Helpful Report

“Ordered mattress topper on Sunday and was delivered promptly the next day. Packaged very well and once unpacked the topper looks good. Give it a day or two to let the memory foam settle but looks and feels comfortable.”

Helpful Report

“I bought one pillow. Which my 7 year old granddaughter claimed as hers. So then I had to buy another for me. I love how cool they feel. The pillows hold ur head. Amazing sleep. I’ve wasted so many years and money on pillows that just end up like flat pancakes”

Helpful Report

Hello there, Thank you so much for this wonderful review! We love that your 7-year-old granddaughter claimed the first one for herself and that you now have your own to enjoy! It is fantastic to hear that our pillows are providing that amazing, cool sleep and perfectly holding your head. Sweet dreams, Panda London Team

“Bought this panda hybrid pillow. Best pillow ever. I have neck pain from arthritis but haven't had this since purchasing this pillow. Love, love, love”

Helpful Report

“The product is very comfortable and was very easy to go to sleep. On the two pillows we bought were excellent value.”

Helpful Report

“Extremely comfortable great product”

Helpful Report

“Comfortable and high quality”

Helpful Report

“Have only scored four as only used it a couple of days and just getting used to it but seems good so far”

Helpful Report

“Great very comfortable perfect for my pregnant partner and her back very very comfy”

Helpful Report

“Very comfortable pillow. The cover definitely helps me stay cool and despite the fact I used to sleep with 2 or 3 pillows I had very little problem adjusting to the hybrid pillow”

Helpful Report

“Previously purchased memory foam mattress topper was / is brilliant. Jury's out on the memory foam pillow, felt like an exciting "game changer" purchase but in reality a much harder pillow than I've ever had. The next couple of weeks we show if it helps or hurts”

Helpful Report

Hello there, Thank you so much for your review and for being a returning customer! We are absolutely thrilled to hear that your mattress topper is still performing brilliantly for you. We completely understand your feedback regarding the pillow, as moving to a memory foam pillow can definitely feel like a big adjustment if you are used to a traditional, softer style. It often takes around two weeks for the foam to adapt to your sleeping position gently and for your body to get used to the correct orthopedic support, so we really hope the next couple of weeks bring a positive change for you! Sweet dreams, Panda London Team

Panda London is rated 4.8 based on 10,522 reviews