Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 9,293 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 9,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 28th June 2025

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just open and use 22 august seem okay on my back so far”

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“Seems OK, not really had chance to test out”

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“I have not used it yet”

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“Very pleased with my topper Very comfortable and delivery was excellent no issues whatsoever 👌”

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“Too early to tell if it heals my back. As just received the product.”

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“one is not quite enough and 2 is two many”

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“Can’t do a review as I haven’t slept on it yet, as I am only trying to register the warranty”

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“Excellent product and it fits and Does not move. Stayed in one hotel ,they had them had a peek saw them in costco sorted. Very comfortable.”

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“Products bought are well packaged and seem of good quality but only time will tell. Not used the product yet to provide full review but had significant issues with the delivery and communication which delayed delivery and caused some inconvenience.”

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“Very efficient service, the mattress topper arrived the next day.We have slept on this for 2 nights.I have found it very comfortable but my husband has complained of backache. I would also like to purchase a mattress for our other bed but my husband is reluctant. Your mattresses state that they are medium to firm,where as we would like a medium to soft.”

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“It’s ok but not amazing”

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“It's to early to give product review, however ordering and delivery were all good. Maybe you should not ask for a product review until near the end of the 30 day trial.”

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“I didn't expect that this topper would be so soft! After three nights trialling I'm still deciding wether this topper is actually doing my back any favours? Its a shame no one talks about this in these reviews as it would have really helped my decision making. I suspect I will use it for something else in the end as I prefer a firmer sleeping experience.”

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“Bought it hopefully to relieve lower back pain. Has'nt helped. Ok for wife. I'm sleeping in armchair. Might need different style mattress”

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“I have had a Panda mattress topper for a few years and it really helps reduce joint pain on knees and hips. When I removed the cover to wash it, in bright sunlight,I realised the foam has discoloured all down the centre. I guess with perspiration,so have just bought another. But it is much thinner foam than my original one. I haven’t tried it on the bed yet but I’m worried it might not be so good.”

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“I've only just put the thing on, so it's not like I can say much...I'm honestly just over here trying to register the warranty for it.”

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“So far so good - 3 nights so far, hence 3 star.”

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“Lovely pillow, great quality and it felt so squishy and cosy but not suitable for front sleepers. It’s just too high!”

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“I would have give this a four star for how it feels to lie on and the comfort etc. However come on panda have a think how you're making these straps. Making them so they stupidly go on and angle is terrible as it keeps just pulling off under the mattress. This should have been designed so the straps go right underneath from the sides and not on the corners of a mattress.”

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“I haven’t been using it long enough to give a fair review but it’s extremely well made and I’m hopeful”

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Panda London is rated 4.9 based on 9,293 reviews