Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 9,586 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 9,586 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 28th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just perfect! I don’t normally do reviews but just had to for this! Arrived in less than 24hrs in great packaging. My £800 mattress is 3yrs old and I’ve had hip pain after sleeping on my side. With this topper it is no more. Soooooo comfy! Thankyou!!”

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“Haven’t actually slept on it yet as only just delivered but experience with ordering and being kept informed about delivery progress was excellent”

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“Excellent product all round on every level.. Purchased as my new futon mattress was too hard; the first night I slept in pain and woke up with pains in my back and hips as well as feeling stiff all over and so I was dreading the second night sleep. I purchased the bamboo topper on a Sunday afternoon and it was delivered by the Tuesday early afternoon. I find the bamboo topper firm but soft, slept like a baby and woke up refreshed. Excellent product, problem solved.”

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“Happy doesn’t cover it.Absolutely delighted is closer! I made the error of buying a cheaper memory foam topper,after years on a panda topper.Big mistake.I am an idiot! Which is now rectified. Have now back in bed heaven,with my new panda.Occasionally woke during the night,rolled over and thought,this is comfort! Thanks panda team,on behalf of my previously aching body,which is now in a state of contentment.The cat is delighted too.”

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“One of the best mattress toppers I have bought. My back was getting sore with my mattress, this definitely helps. Would recommend”

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“Best money I've spent in a long time! The topper is very good quality, firm and thick. Feels like I'm sleeping on a cloud!”

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“Super fast delivery and really easy directions for unpacking and first use. Super cute panda logo. Not slept on it yet as its still breathing but no really artificial smell in unpacking like with other memory foam toppers I've had and feels like a quality product. Love the 10yr guarantee too. Looking forward to a full test run.”

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“Excellent company and products”

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“Loved it matress topper feels very comfy and has alleviated my back pain.”

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“Great service. Comfortable topper for a good night's sleep. I would recommend to my friends and family.”

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“I just purchased the hybrid pillow and mattress topper after developing neck and back pain. Absolute life saver.”

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“Really comfy , quick delivery”

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“Super quick delivery, helpful customer service. The bamboo mattress topper was recommended to me and both my husband and I find topper really comfortable it helps relieve my backache. Thank you Panda.”

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“Ordered Friday afternoon delivered Saturday before lunchtime. Great delivery time”

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“Very easy to order online and delivery was fast. Really pleased with the topper and it is super comfy the only reason I gave it 4 stars is because I find the topper does slip although it has anti slip on it”

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“Ordered mattress topper on a Friday afternoon and it was delivered by midday Saturday. Followed instructions and had brilliant nights sleep that night. Excellent product and great company to purchase from.”

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“I received my topper in less than 24hrs from the order, that was exceptional service. I have been struggling with a very hard mattress and had bought all different toppers with no luck. Every morning I wake up in constant pain everywhere especially my neck. I had a chat online with Panda London customer service and he was great answering all my questions, and believe me, I have lots as I have bought so many different toppers. I received it yesterday morning, unrolled it and left it on top of my mattress for 12hrs to settle. Well, let’s keep fingers crossed, I had a great night, did not wake up during the night in pain and feel very good this morning. The 30 days free return is a great selling point as it gives me that piece of mind in case the topper doesn’t work on a long run, so far I am confident and very pleased with my purchase. Thank you”

Helpful Report

Hello, Thank you for your fantastic review! We are so thrilled to hear about your entire experience! Getting your topper delivered so quickly is great, and we're glad you had a very helpful chat with our customer service team beforehand. Sweet dreams, Panda Team

“Bought the single mattress topper for my son to take to university, it is a fantastic quality and very comfortable, will be purchasing one for my youngest son for his bed at home”

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“Great product and excellent service.”

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“Purchase 2 matresss toppers to use in our caravan. The fit perfectly and are extremely comfortable”

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Panda London is rated 4.9 based on 9,586 reviews