Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,948 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product. Very happy”

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“Ordered 2 days ago speedy delivery. Great competitive price for what seems a luxurious product. Not slept on topper so cannot review just yet.”

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“Love Panda products. We have pillows and mattress toppers and we love them.”

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“Just unwrapped and excited to use as it looks and feels ammmmmmaaaaziiing”

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“Very quick delivery, well packaged and super comfortable mattress topper to alleviate back and neck pain. Slept the best I've done in ages”

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Hello Jack, Thank you so much for your wonderful review! We are absolutely delighted to hear that you’ve had the best sleep you've had in ages. We are also glad to hear you were happy with the quick delivery and packaging! Sweet dreams, Panda London Team

“Great topper and pillow. Tried tempur pillows and emma mattress , but this suits me so much more with no aches from my bad back in the mornings. Amazing”

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“Panda have been brilliant - I ordered the wrong sized topper and they were really helpful in communicating how to return and get a replacement. All happened very quickly and efficiently. The product itself looks very high quality, I’ve been very impressed so far.”

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Hello there, Thank you so much for your wonderful review! We are absolutely delighted to hear that our team could help you quickly swap your topper for the correct size. We know how eager you are to get your bed set up perfectly, so we aim to make our exchanges as efficient and stress-free as possible. Sweet dreams, Panda London Team

“The Panda mattress topper is perfect and resolved the firmness issue of a new mattress we had bought from another manufacturer (big mistake). As a slim build person the topper provides the cushioning I needed when side sleeping. My husband uses the panda hybrid pillow for side sleeper and that has improved his snoring!”

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“Excellent product. For the first time in months my husband had a perfect nights sleep. It was delivered in 2days of ordering.”

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“Quick and easy delivery”

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“Great products. Very well packaged. Speedy delivery.”

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“This mattress topper has fixed all of my joint aches that arose from sleeping on a horrible springy student digs mattress. I’m a new woman! The shipping was a lot quicker than I expected, and the box was perfectly in tact when it arrived. The topper expanded quickly enough that within a few hours of opening I could put it on my bed. Thank you Panda!”

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“Looks to be as described....after 6 hours feels very good to lay on.....however I am going to give it 24 hours to completely expand its properties then I can give an up to date honest description..but so far things are looking good.”

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“Panda products are fantastic, their toppers and pillows very comfortable. I have them on all my beds even on my new one. I have just purchased a king size duvet and looking forward to snuggling down tonight. I will be ordering the bamboo bed set too. Super quick delivery and long guarantee. Highly recommend”

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“Delivered within 24hrs of purchase online.Really like the quality of the mattress topper”

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“Seems like a great product”

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“I have just received my topper it is currently growing as we speak can’t wait to try it out tomorrow & hopefully get a great nights sleep, been recommended by a friend who has one then purchased one for her mum, all good reviews can’t wait to try it 😁”

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“Amazing products! Well worth the investment and the 10 year guarantee gives confidence. Making a further pillows purchase having had the mattress topper.”

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Hello there, Thank you so much for your amazing review! We are absolutely thrilled to hear that you feel our products are a worthwhile investment. It is the greatest compliment to have you coming back for our pillows after enjoying the mattress topper. We can’t wait for you to experience that same support for your head and neck. Sweet dreams, Panda London Team