Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 10,646 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 10,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process and speed of delivery was excellent. However, the box had not been packed and sealed properly. and it was delivered opened. See picture.”

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“Delivery within 1 day. Very good. Not tried it yet but hopefully it’s a great product”

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“Excellent product delivery and service”

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“Ordered bamboo hybrid mattress topper which arrived next day by courier. Cannot comment yet on performance as only slept on it for 3 nights, but a definite improvement on just the mattress.”

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“Lovely duvet delivered packaged well”

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“Only just unpacked the mattress topper but surprised at how thick it is! So far so good.”

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“Only used a few nights but seems very comfortable so far.”

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“I haven't tried it yet. Just unpacked it and leaving it to rest for a few days. So far so good. It looks as i would expect...clean and new. Well packaged. I bought it from Dunelm and got 10% discount.”

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“Quick delivery and easy to layout and install.”

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“Super comfy, no longer getting sore hips overnight. Can get a wee bit warm in warmer weather but comfort outweighs this and I just have a tower fan on in the room.”

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“Very quick delivery, all good so far. Once we have slept on it i will write another review”

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“Great service and product”

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“Delivery was excellent and product looks really good quality and fiitted our double mattress really well. Cannot comment on comfort at the time of writing this as it has not been slept on yet but first impressions last as they say and product looks very good so far.”

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“Bought mattress topper from Argos excellent product only 48 hrs old but so happy”

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“So far so good Swift delivery 2 nights in si not a lot to comment on”

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“Very happy with the swiftness of delivery and the constant communication with the company, looking forward to sleeping on a “cloud” tonight with my new topper.”

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“Great pillows, have 4 of them now, BUT, was going to order a topper, but because of the amount of unnecessary packing I will not be ordering anything else, I have arthritis in my hands and cannot fold or cut up the cardboard, the boxes are so big, which make disposing of them very awkward. The last 2 pillows delivered today could have taken four pillows easily.”

Helpful Report

Hello Jennie, Thank you so much for your review and for choosing our pillows for your home. We are glad to hear you love the comfort of your four pillows, but we are truly sorry that our packaging has caused such a frustrating and difficult experience for you. We appreciate you bringing this to our attention, as minimizing waste and ensuring our deliveries are manageable for everyone is very important to us. Your feedback regarding the box sizes will be shared directly with the dedicated team to help us improve our packaging efficiency. Best wishes, Panda London Team

“The product is very comfortable and was very easy to go to sleep. On the two pillows we bought were excellent value.”

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“Have only scored four as only used it a couple of days and just getting used to it but seems good so far”

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“Previously purchased memory foam mattress topper was / is brilliant. Jury's out on the memory foam pillow, felt like an exciting "game changer" purchase but in reality a much harder pillow than I've ever had. The next couple of weeks we show if it helps or hurts”

Helpful Report

Hello there, Thank you so much for your review and for being a returning customer! We are absolutely thrilled to hear that your mattress topper is still performing brilliantly for you. We completely understand your feedback regarding the pillow, as moving to a memory foam pillow can definitely feel like a big adjustment if you are used to a traditional, softer style. It often takes around two weeks for the foam to adapt to your sleeping position gently and for your body to get used to the correct orthopedic support, so we really hope the next couple of weeks bring a positive change for you! Sweet dreams, Panda London Team

Panda London is rated 4.8 based on 10,646 reviews