Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,829 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,829 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 15th May 2025

P Salavastru

Panda London 5 star review on 29th March 2025

N Nagy-Gyor

Panda London 5 star review on 5th March 2025

M Mawson

Panda London 5 star review on 11th January 2025

H Blades

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our mattress is fantastic, everything as stated in the website. Delivery was definitely below expected standards. It arrived 1 1/5 hours late, forgivable probably due to traffic, but no apology received from the delivery man. At first the box was dumped in our hallway, not where you want a mattress! They did move it into the bedroom, but then just left, leaving us to unpack and place the mattress, and dispose of plastic packaging and a huge cardboard box!”

Helpful Report

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

Helpful Report

“I now wake up with a lot less aches and pains than before since using this mattress topper”

Helpful Report

“Great value at a good price. Just purchased for a second bed.”

Helpful Report

“I have purchased the topper from Costco in Sunbury today so will let you know it’s performance when we have tried it.”

Helpful Report

“My daughter is happy with the topper. It works well on her hard spring mattress. Making it more comfortable.”

Helpful Report

Hello, Thank you for your review! We're so glad to hear that the topper is making your daughter's mattress more comfortable and that she is happy with it! Providing a more restful sleep is what we aim for. Sweet dreams, Panda Team

“great service”

Helpful Report

“I have only just received my mattress topper amd looking forward to sleeping on it tonight. I purchased this based on the reviews which were excellent. Delivery as expected and customer service very good.”

Helpful Report

Hello, Thank you for your review! We're excited for you to experience your new mattress topper tonight! It's wonderful to know the positive reviews helped with your purchase, and we're glad you were happy with our delivery and customer service. We hope you have a wonderful night's sleep! Sweet dreams, Panda Team

“Good neck support”

Helpful Report

“Well packaged and swift delivery, with easy to follow instructions. Product is well designed and easy to install. I like the use of recycled card for the instructions, however the choice of a small black font, on green background, on brown card does not make it easy to read some entries. Initial feedback is that it is comfortable and inviting, with a good sleep experience. However, it does not go right to the edges of the mattress and I have found myself, on the edge of the mattress instead of the topper on occasion. We have only had the topper for a few days, and will need to use it for an extended period of time, before we are able to give a robust opinion, but we are hopeful that we will not be disappointed.”

Helpful Report

“Order arrived within 2 days of placing it. Haven't used all the items yet (sheet, pillowcases and mattress cover). Early days with the mattress but first night very comfortable!”

Helpful Report

“Easy to order, quick delivery. Very comfortable topper, bought to help with hip pain which it does. Personally I find I get hot in the night with the topper however the reduction in hip pain outways this.”

Helpful Report

“Not as thick or supportive but does the job.”

Helpful Report

“Good product”

Helpful Report

“Only just started using it but it's quite comfy so far”

Helpful Report

“So far so good”

Helpful Report

“We haven't tried the topper yet but the ordering and delivery was easy and on time.”