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Panda London Reviews

4.9 Rating 9,540 Reviews
97 %
of reviewers recommend Panda London
Company Reviews Product Reviews
16,314
 Questions Insights Metrics Info
4.9
Based on 9,540 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Panda London Reviews
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Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 28th June 2025
A Krasniqi
Panda London 5 star review on 28th June 2025
A Krasniqi
Panda London 5 star review on 15th May 2025
P Salavastru
Panda London 5 star review on 29th March 2025
N Nagy-Gyor
Panda London 5 star review on 5th March 2025
M Mawson
Panda London 5 star review on 5th March 2025
M Mawson
Panda London 5 star review on 5th March 2025
M Mawson
116
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Reviewer
“Ordered from Next store, arrived next day on time , well packed left it to stand for a few hours, put it on my bed and what a differents it made, thanks panda”
Helpful Report
A
Verified Reviewer
“The mattress topper arrived very promptly (3 days). It was very easy to secure to the bed and was of superb quality. We slept like ‘babies’ on it. Excellent value for money.”
Helpful Report
R
Unverified Reviewer
“I am writing to express my frustration with the handling of my recent issue. What should have been a straightforward and professional process turned into a stressful experience due to delayed communication and a lack of initiative from your team. Instead of making progress, the support process created additional confusion and wasted valuable time. This experience has raised concerns about your company’s commitment to customer satisfaction. I hope this feedback encourages your team to make the necessary improvements to ensure smoother, more responsive support in the future. I would also like to note that I am relieved ARMSTRONGPAVE.ORG was able to resolve the issue promptly and effectively.”
Helpful Report
R
Unverified Reviewer
“I am writing to express my frustration with the handling of my recent issue. What should have been a straightforward and professional process turned into a stressful experience due to delayed communication and a lack of initiative from your team. Instead of making progress, the support process created additional confusion and wasted valuable time. This experience has raised concerns about your company’s commitment to customer satisfaction. I hope this feedback encourages your team to make the necessary improvements to ensure smoother, more responsive support in the future. I would also like to note that I am relieved ARMSTRONGPAVE.ORG was able to resolve the issue promptly and effectively.”
Helpful Report
A
Unverified Reviewer
“Always supportive and helpful with technical support and solutions”
Helpful Report
A
Unverified Reviewer
“Always supportive and helpful with technical support and solutions”
Helpful Report
G
Unverified Reviewer
“I got scammed but SARAHARMSTRONG733 AT GMAIL came to my rescue.”
Helpful Report
T
Unverified Reviewer
“Was sold a baby pillow online but if was a kids pillow! I tried to get it swapped but no luck. Customer service stated in the FAQs under 12 months should not have. Why was it marketed as baby pillow? Why was the information not in the description? Purely so they can get more sales. Woukd recommend to avoid.”
Helpful Report
A
Verified Reviewer
“Looks good up to press after 2 nights sleep seems comfortable, have got the pillows and duvet 4.5 tog to match, we will see how we go .”
Helpful Report
D
Unverified Reviewer
“All thanks to your firm”
Helpful Report
G Fisk
Verified Reviewer
“🌟 Panda Mattress Topper Review 🌟 I honestly couldn't be happier with the Panda mattress topper — it is perfect in every way. From the moment I lay down on it, I felt a noticeable difference in comfort and support. It strikes the perfect balance: soft and cushioning, yet supportive enough to ease pressure points and improve sleep posture. The bamboo cover is luxuriously soft, breathable, and eco-friendly, which adds a beautiful touch of quality. I also appreciate how well it stays in place — no annoying shifting during the night. If you're looking to transform your mattress without replacing it, I truly can't recommend this topper enough. It’s been a game-changer for my sleep quality. ✨ 10/10 — worth every penny!”
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A
Unverified Reviewer
“Immediate comfort !”
Helpful Report
S Anderson
Verified Panda Customer
“I have not purchased a panda topper”
Helpful Report
S TOMAZ
Verified Reviewer
“Glad I found tony*jack*son*3330*@gmail*.com* He helped me recover every lost penny perfectly."”
Helpful Report
A
Unverified Reviewer
“Took my money for investment but never delivered Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.”
Helpful Report
A
Verified Panda Customer
“Very good quality recommend to everyone”
Helpful Report
A
Verified Panda Customer
“Excellent service, arrived within 24hrs of ordering!”
Helpful Report
A
Verified Panda Customer
“Great service”
Helpful Report
M
Verified Panda Customer
“The mattress topper is very thick and has made a big difference to the mattress and feels really comfortable.”
Helpful Report
A
Unverified Reviewer
“Don't buy this product if you live in the US. They will not honor their free shipping return policy. It will cost more to ship product back vs the cost of goods.”
Helpful Report
Panda London is rated 4.9 based on 9,540 reviews
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