Panda London have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Love this mattress topper. Extremely comfortable. Good price.
”
- A
“
Fast delivery, great price and quality item
”
- A
“
Good price, quality and service
”
- A
“
Delivery was excellent and product looks really good quality and fiitted our double mattress really well. Cannot comment on comfort at the time of writing this as it has not been slept on yet but first impressions last as they say and product looks very good so far.
”
- A
“
Great product. Mattress topper ideal for Motorhome drop down bed. Quick ordering and delivery.
”
- A
“
Very good delivery was good
”
- A
“
Good quality, stays in place, and felt like good pressure relief but within days we both ended up with lower back ache that resolved when we stopped using it. Also by morning is a bit warm for us- seems to absorb and reflect back some body heat? Have started the returns process which hopefully will be honoured.
”
- MR
“
So I decided to send it back through there returns portal to which they told me I couldn’t return it as it was over the specified time! I then had to ring them and explain it had only been three days and was told not to worry they would email me by the end of the day with a returns label - guess what - nothing, so the following day I had to live chat to which it was finally sorted.
”
- A Hammond
“
Took my money for investment but never delivered
Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.
”
- A
“
I am going to try and get a refund if possible.
”
- A
“
I am still fighting for my full refund! I do not want a replacement now as that time has now passed! Nor would I recommend you.
”
- R
“
Good price, quality and service
”
- A
“
Great service quick delivery
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- P Blakey
“
Good price, delivery was great, really happy with the service
”
- M
