Panda London have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Recieved our Panda mattress topper today, it was a great price.
”
- A
“
Quick delivery and good price paid as on special offer through Argos. Only arrived today so haven’t slept on it yet but it does feel very soft which is what I am looking for due to hip pain. Very well packaged
”
- E
“
Very comfortable . Easy to put on. Good quality and happy with the price.
Very satisfied 😊 and delivered on time at a time that suited me.
”
- D
“
Can’t review comfort yet, but delivery time through Argos very good and registering the guarantee easy.
Let hope I sleep better
”
- A
“
Only just purchased so cannot comment on quality but excellent service very quick delivery.
”
- A
“
Easy to order, quicker than expected delivery. Informative and reassuring. Product exactly as described and when i lay on it, it felt like a warm hug!! Excellent! Thank you :-)
”
- A
“
Good quality, stays in place, and felt like good pressure relief but within days we both ended up with lower back ache that resolved when we stopped using it. Also by morning is a bit warm for us- seems to absorb and reflect back some body heat? Have started the returns process which hopefully will be honoured.
”
- MR
“
So I decided to send it back through there returns portal to which they told me I couldn’t return it as it was over the specified time! I then had to ring them and explain it had only been three days and was told not to worry they would email me by the end of the day with a returns label - guess what - nothing, so the following day I had to live chat to which it was finally sorted.
”
- A Hammond
“
Took my money for investment but never delivered
Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.
”
- A
“
I am going to try and get a refund if possible.
”
- A
“
I am still fighting for my full refund! I do not want a replacement now as that time has now passed! Nor would I recommend you.
”
- R
“
Only just purchased so cannot comment on quality but excellent service very quick delivery.
”
- A
“
Superb service, packaging and products. The foam pillow and duvet have improved sleep quality through better temperature regulation.
”
- S
“
Superb service, packaging and products. The foam pillow and duvet have improved sleep quality through better temperature regulation.
”
- S
