Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 10,398 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 10,398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company with excellent products.”

Helpful Report

Hello, This is a message from Panda customer support team, we wanted to thank you for your kind words! As always, if there's anything that we can asist you with then please, feel free to get in contact. Sweet Dreams, Panda Team

“Bought this topper to go on top of new mattress that was too hard for me. I have arthritis in my hips and very painful in bed. Wasn't sure about this topper at first with it being memory foam and turning over in bed. I didn't think if made any difference at first but I decided to give it a bit longer. I'm glad I did because if has certainly seems to have sorted my hip pain out and back pain. I would advise that if you don't think it's for you, give it a longer trial.”

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“Arrived quickly to click and collect, very good value”

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“Best nights sleep in years and suffering with fibromyalgia this pillow is a must”

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“Very comfy. Would highly recommend as a topper”

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“Quality product, fluffed up nicely and smelled minimally.”

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“Jury still out! Have previous experience of a Panda topper on our spare bed and was always impressed how soft it felt. Have now bought the hybrid mattress topper for our main bed and so far the jury is out. It’s very firm but hoping it will soften. Thankful for the 100 day trial if needed. That gave us confidence to try this! Quality is excellent, it’s quite high so gives a decent lift to our existing mattress. Time will tell!”

Helpful Report

Hello there, Thank you for sharing your initial thoughts with us! We are delighted to hear that you are impressed with the excellent quality and the decent lift it has given to your mattress. It often takes a couple of weeks for the materials to adapt to your body shape and settle into their true feel. Please note that our Topppers come with a 30-night Trial, and this gives you the peace of mind to take your time and see how it responds over the coming weeks! Sweet dreams, Panda London Team

“Using as a topper in Campervan. Works well”

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“Great pillow for neck and shoulder support and comfort”

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“Bought 2 hybrid pillows. One for my son. Arrived beautifully packaged. Not comfortable for a few nights so reverted to previous pillow. Couldn’t sleep, so obviously just needed to get used to panda pillow. Fine now, except I can’t get rid of the strange smell. I’ve aired them but it hasn’t dissipated. Only seen one review mentioning this, so if anyone has an answer how to cure it please post. Have other panda products. Never been disappointed 🌟”

Helpful Report

Hello there, Thank you for sharing your experience and for being a loyal Panda customer! We are glad to hear that after a few nights of adjustment, you and your son are now finding the pillows comfortable and enjoying that wonderful support. Regarding the memory foam smell, since airing them hasn't quite done the trick, we would love for you to reach out to our dedicated customer support team so we can look into this directly for you and help get it sorted out as quickly as possible. Sweet dreams, Panda London Team

“I have neck and shoulder issues. I’ve bought so many different products but they all flatten after a while. This pillow was instantly comfortable from first night. My head sank into it and it was comfortable on back or side. Thoroughly recommend it.”

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“I have been looking for a pillow for ages have bought many and some were not cheap, didnt think thus would be much better, but thought I would try it although it expensive. How wrong was I, havent sleep so well in years. thank you Panda will be looking at your other products !”

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“I Watch QVC and the Panda London Award Winning Hybrid M/Foam Bamboo pillow ( which had almost £40 off as on offer of the day ) after ordering it was delivered last Friday and WOW had a lovely sleep every night since which I haven’t done for years as I have “Cervical Spondylitis” and all pillows have been rubbish even orthopaedic ones. Your spine and Neck remains straight on the pillow as no indentation from your head , it does not move in shape at all !!! Would recommend …Thank you BAMBOO ….”

Helpful Report

Hello there, Thank you so much for this incredible review! We are absolutely thrilled to hear that you caught us on QVC and that our Hybrid Pillow has given you a lovely sleep every single night since last Friday. Hearing that our pillow keeps your spine and neck perfectly aligned without losing its shape means the absolute world to us. It is wonderful to know that after years of struggling with other pillows, you have finally found the reliable comfort and orthopedic support you deserve. Sweet dreams, Panda London Team

“Arrived quickly. Not comfortable first night after 12 hours decompressing. Hopefully it's better soo”

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“Good product. Good servicd”

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“All is ok, delivery was very quick”

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“Very comfy”

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“Since purchasing this Bamboo mattress topper, it has changed my bed and l have never slept better! This product is magic! Would highly recommend it!”

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Hello there, Thank you so much for this wonderful review! We are absolutely thrilled to hear that our mattress topper has completely changed your bed and that you have never slept better. Here’s to many more magical, deeply comfortable nights of sleep ahead! Sweet dreams, Panda London Team

“Very nice abd comfortable hybrid mattress”

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“One word “ Heavenly “ Whatever the cost of this piece of luxury it’s worth every penny.”

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“Bought the Panda single bed bamboo memory foam topper from Costco. Amazing price and oh my goodness so comfortable. I would recommend this topper to anyone, very supportive and helps me sleep so much better”

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Panda London is rated 4.8 based on 10,398 reviews