Panda London Reviews

4.77 Rating 2,703 Reviews
96 %
of reviewers recommend Panda London
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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It took a while to get used to such a firm pillow but you do get used to it and it certainly has helped my neck ache. Also to begin with the pillow has a strange odour but after a few weeks it goes.
I also purchased a Topper and it is brilliant to warm and comfortable making our firm mattress softer to sleep on.
If I was just reviewing for comfort, I'd give this mattress topper 5 stars. It turned a very hard, uncomfortable bed in the room I'm renting into one I can sleep on very comfortably. The downside? The horrible solvent odor (like a dry cleaner, basically) of the memory foam! Yes, I know it's endemic to memory foam, but this is ridiculous. I was told it would disperse in less than a week. It in fact took a whole month to disperse appreciably, and there is still some residual solvent smell after that. One "gets used to it", but that's not really a good thing.

Add to this that, unlike some of its competitors, Panda *does not* even use Certi-PUR-US grade memory foam, which at least has control over what is used in its manufacture, and instead gets it from completely unaccountable Chinese sources, and that really calls into question their claims of being a "green" product, etc.
Purchased mattress topper from a retail shop. It stays nicely on top of mattress. It is O.K. to sleep on but I expected it to be better with all the great reviews. It gets very warm on the part your sleeping on but when you roll over it is quite cool. No issue with the smell of product. It is a bit pricey as maybe I expected it to be more of a luxury product. Still early days using this topper so will wait and see if it improves.
Panda has made massive a difference to my sleeping.
I have a new firm mattress which I was going to have to replace. Read the reviews on panda and decided to give it a try. Placing the panda topper on my bed I can genuinely say I don’t have the disturbed sleep due to pains on pressure areas especially my hips.
It’s so nice to have a full night’s sleep and not have the hip pain. Can’t recommend it enough.
Ordered a king size mattress topper as our mattress was too hard and causing pain in hips and back. Arrived quickly. Thicker than I expected and exceptional quality for the price. The only one I have found with a removable washable cover. Best night's sleep ever. Very glad I purchased and would highly recommend.
I've had the memory foam pillow for several years now, the product looks and feels the same as I first recieved it the shape it still the same since day one no dips and I don't even need to pay it back into shape like my silent night memory foam pillow. excellent product well worth the investment 👍
Great pillow following three months of use. I opted for firm and my husband got the soft/medium we are both delighted and I genuinely sleep better and husband snores less which is an added bonus. When I get to bed each night I find myself excited to sink, literally sink into the pillow and know I’ll wake up in that same position. That’s priceless each night. Going to buy one for my daughter next.
I had surgery on my upper spine a few years ago and have struggled to find a pillow that properly supported me while I sleep - then I heard about Panda - The difference my panda pillow has made to my comfort and sleep is a miracle... Best thing I’ve bought all year..!!!
I ordered 2 memory foam pillows just to find on delivery that one of them was stained as in it had been used before. Customer support told me that the stain was caused by the testing machine (picture attached) and that it could be washed away or I would get a pillowcase replacement. I asked for a full pillow replacement and they accepted straight away. They sent the replacement straight away and made the return process very easy for me in the meantime. When the new pillow arrived I was glad there was no signs of it being used before!

The only thing I don't understand is that the last pillow is way softer than the other 2 I got delivered at the beginning. There is nothing on their website that specifies different levels of firmness but there is a clear difference between the 2 I have.
Mattress topper does exactly what it promises. No backache. Super cosy. Love it. We both do.
Happy with my mattress topper but one big issue is the straps at the corners of the topper to hold it secure onto the mattress. The straps are not big enough to go round the mattress. My mattress is normal size so this is annoying especially as the topper is expensive. You really should address this.
What a fantastic mattress topper! We were particularly fussy about getting a new topper because it was to go over an existing non-detachable latex topper on our Sealy bed. The latex topper was very good when new and springs back up much quicker than memory foam so you can roll over without it feeling like you are having to drag yourself out of your mould. However, like all things wear and tear (just wear) takes it's toll and it had flattened a bit, still comfortable but not as comfortable as it had once been.

So, what do you put on top of a latex topper? Well, the answer very definitely was one of these Panda toppers. I researched the issue and spoke to Panda who were confidant it would work and if it didn't then I would get my money back under the 30 night trial. I needn't have worried. Our bed is now so extremely comfortable it's a good job we are both retired! Can't get out of it! I used to be a real wriggler, not any more, my wife has suffered from sciatica for ages, not any more! Can't wait to get to bed now and the very special moment is getting back into bed after a nocturnal visit to the loo, it's fantastic! Thank you Panda!!
I bought the topper and pillow and they are both wonderful. Having a mattress that's too firm and an endless search for a pillow, these tick all the boxes. No more aches and pains, what a treat. I'm recommending these products to everyone. Thanks Panda.
Goodbye stiff neck 
This was the most expensive pillow I have purchased and I was sceptical about the price. But it is definately good value for money and there has been a massive improvement in the quality of my sleep. No more stiff necks. Very comfortable and pleasing on the eye. I would highly recommend. 
Pillow is great no more neck pain and it ssports me well.
Bought the Panda mattress topper and returned the Eve one.
Found this one much more supportive and cool at night.

Saving for the pillows now..
great pillow love it
I bought a mattress topper from panda and I’ve never slept so well. Would highly recommend, fast delivery and great customer support!
The Panda pillow and topper have done wonders for my sleep! The lower back pain I sometimes get due to sitting too much, that's all gone after a good night's sleep. I've even stopped tossing and turning at night, and I've been doing that since I was a kid! Definitely would recommend!
Got pillows last year and now got the mattress topper.
Fast delivery service and very helpful lady on the live chat gave me all the details in regards to washing and sizes..

Would definitely recommend!
Panda London is rated 4.77 based on 2,703 reviews