Panda London Reviews

Name: Panda London
Rating: 4.84

4.8 Rating 9,779 Reviews

97 %

of reviewers recommend Panda London

4.8

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 23rd November 2025

Panda London 5 star review on 28th June 2025

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order came a lot faster than expected, and registering for the product guarantee was easy. I have not used the mattress topper yet because it only arrived today, but I slept on an identical Panda Topper at my friend's house a few days ago and I loved it. With my own mattress that does not have a topper, I was waking up each day with very deep muscle aches. Yet the very first night that I slept at my friend's house, I woke up pain free and feeling very refreshed. I hope that my new Panda Topper performs just as well.”

Helpful Report

“Wasn't sure what to expect from a memory foam pillow as not tried one before and was concerned it would be too firm for my liking. I was reassured to give one a go though by the 30 nights sleep trial offered. That wasn't necessary though as the pillow is amazing. It is a lot softer (less firm) than I expected while still being fully supportive in a way that the microfibre pillows I've used in the past just aren't. Would recommend!”

Helpful Report

Hello Ray, Thank you for your review We are so glad you decided to try our memory foam pillow, especially with your initial concerns about firmness! Sweet dreams, Panda London Team

“So comfy! Highly recommend this mattress topper”

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“Very pleased with the mattress topper we bought, it definitely makes a slightly hard mattress more comfortable.”

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“Seems good quality, can’t wait to try it…..watch this space!”

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“Absolutely the best pillow I've ever had. I was reluctant to change my old pillow, I loved it. So glad I did, this gives perfect neck support,and just feels so comfortable.”

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Hello there, Thank you for your review We know changing a favorite old pillow can be tough, but we are so glad you made the switch. It's fantastic to know you are enjoying the perfect neck support and the wonderfully comfortable feel. Sweet dreams, Panda London Team

“Mattress topper is extremely comfortable.”

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“Happy with my panda topper was highly recommended by my daughter she has bought 3 for all her beds and her back pain was relieved almost 100.% she also told her friend who also bought one rapid delivery very happy thankyou panda.”

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“Over the moon with our purchases from Panda. Our non-Panda mattress is ~7 years old and we were starting to find it uncomfortable given one of the springs had popped. Not wanting to splurge on a new mattress, we ordered the Panda memory foam topper. I'm a sweaty sleeper and am very impressed with the topper – it's like sleeping on a cloud, and I'm far less sweaty in bed now. After a few nights sleeping on the topper, we purchases two of the memory foam pillows. These are incredible! It's sorted out both our neck aches and have improved our posture. They're equally comfortable as the topper. 10/10 would recommend both products!”

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“Ordered Hydro foam mattress topper as my bed was still like new but wanted a bit more comfort for our back problems this did'nt dissapoint so comfortable love it 😊”

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“High quality products”

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“I have used the mattres topper and pillows and I was very happy that I bought as well a new duvet panda. Top quality and I am very pleased.”

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“Very comfy mattress topper.”

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“Bought the king size mattress topper- delivered in couple days- unrolled it next morning and laid it on the bed all day Great nights sleep- no smell whatsoever You can really feel the difference Definitely recommend this item”

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“I am very happy with my panda products.The delivery was extremely fast.The products are so well made and I think they are very good value”

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“Best pillow I've ever bought. I'm sleeping so well since I bought it”

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“Great quality great price couldn't be happier.”

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“It's only first night but OK for now”

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“I was looking for a supportive pillow and Panda London memory foam pillows were recommended. I wondered how it might feel as I haven't used this type of pillow before but was pleasantly surprised how comfortable and supportive the pillow is. My neck had been hurting before and now this has almost gone and I've only been using it for a few nights. I would definitely recommend this pillow.”

Helpful Report

“Purchased memory foam pillow in 2024. Excellent quality and does what it says. Just purchased another pillow. Also own the mattress topper. All quality items.purchased from Costco UK Excellent service and fast delivery”

Helpful Report

Panda London is rated 4.8 based on 9,779 reviews